Field Service Technician (Heavy)

Toromont Industries Ltd. - Hamilton, ON (16 months ago)

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Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Perform preventative maintenance and repairs on all lift truck brands including Heavy Material Handling Equipment (Container Handler)
Promote Preventative Maintenance Programs and perform preventative maintenance within established time standards
Prepare all required reports accurately as aligned with established methods and procedures
Maintain service truck and inventory
Inspect and uncover any equipment/forklift faults or malfunctions to ensure top performance on our Caterpillar, Kalmar, Manitou and Hyster models
Diagnose mechanical problems using MCFA testing equipment
Test repaired equipment ensuring manufacturer's specifications
Maintain excellent communication and trusted customer relationships through regular on site visits


A valid 421A Licence with a minimum of 5 years experience in repair and service of Lift Truck maintenance
Highly safety conscious with a diverse knowledge of MCFA products and systems
Able to read and understand prints, drawings and technical bulletins
Analytical with knowledge of mechanics in electrical and hydraulic systems
Customer centric with excellent relationship management, interpersonal and communication skills
Proven ability to complete repairs/service within established time guidelines in a busy, fast paced environment where priorities are constantly changing
Self-directed team player with strong initiative, business acumen and integrity
Focused, energetic and organized with superior attention to detail and a sense of urgency
Willing to work flexible shifts to meet the demands of the business, including afternoon shifts
Strong computer skills and familiarity with MCFA Diagnoser
Knowledge of competitors’ equipment would be an asset
Adaptable to on-call working schedules and willing to work in all weather conditions
Preference will be given to candidates willing and able to travel to various locations in Toromont Cat Dealer territory
Bilingual (English/French) would be beneficial
A valid Driver’s Licence (G Licence required) with a clean Driver’s Abstract

Toromont Material Handling is an equal opportunity employer who recognizes and values diversity. Upon request, Toromont will accommodate any applicant with disabilities throughout the recruiting processes, including any required applications, interviews and/or assessments.