Restaurant General Manager

KFC - Dartmouth, NS (30+ days ago)

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Do you want to run a business?

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer’s day. So our jobs are more than a paycheck – they’re about being independent, having fun, and making new friends.

If you’re already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a successful business. And when you grow your team and the business by making our customers’ day, you get rewarded in a big way.

What are we looking for?

The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • A natural leader, you want to be captain because you can bring together a winning team. You’re all about creating a great place to work for your team.
  • We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.
  • You set high standards for yourself and for your people.
  • You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.
  • And, you’re at least 18 years old and have a true desire to learn and grow.

The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant and ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer, and other duties as required or assigned.

In a typical day, you are accountable for:

  • Meeting restaurant financial and strategic objectives, establishing and monitoring financial control, initiating corrective actions, and establishing community relationships
  • Attracting customers through execution of marketing strategies, community programs, identifying and tracking changing demands, and evaluating strategy results
  • Monitor and maintain, Company policies and procedures, Government regulations, and customer satisfaction

As a leader, you are responsible for:

  • Setting the standard for your team in recruiting, selecting, hiring, training and retaining effective team talent
  • Communicating effective job expectations, enforcing policies and procedures, reviewing job contributions
  • Assess store issues and implement effective changes

You will also have the opportunity to:

  • Motivate and coach team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings; discipline when necessary
  • Work with executives to ensure action plans are in place to achieve productivity targets (inventory control, labour costs, etc.) for your store

We will consider all candidates with a proven ability to lead and we are willing to train the right person for the role. It is required to have your own reliable transportation as some evening and weekend shifts are expected.

Position Summary

Title: Restaurant General Manager

Background: 2-3 years of supervisory experience in quick serve restaurant industry

Skills: Coaching, financial planning and strategy, managing profitability, communication, multitasking, compliance, marketing, decision making, process improvement, customer focus, and management proficiency

Requirements: Must have reliable transportation

Notes: Must be willing to work various shifts including evenings and weekends

Job Type: Full-time