Accommodations Manager

Horizon North - Jansen, SK (30+ days ago)

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Horizon North provides a full range of industrial, commercial, and residential products and services to customers across Canada under our two operating divisions: Industrial Services and Modular Solutions. On the Industrial Services side of our business, we use our unparalleled expertise in camps and catering and access solutions to deliver performance and productivity to our clients who are working in remote regions.

Is Camp Life for you?

Rewarding. Motivating. Fun. Just some of the words employees use to describe their careers at Horizon North. As a part of our team, you are encouraged to strive for excellence in everything you do. Our focus is on personal and professional growth and we value our employees as the center of Horizon North’s success.

Based at a world class Saskatchewan lodge, working eight (8) days on and six (6) days off, working 12 hours per day.

Learn more about the unique aspects of camp life. Watch Camp Life Videos Part 1 and Part 2

Make an Impact
The Accommodations Manager is responsible for overseeing all aspects of the Lodge’s Accommodations Team (Housekeeping, Janitorial, and Guest Services) by leading, coaching, and mentoring employees and supervisors, ensuring revenues are maximized through the development of a strong service culture and entrepreneurial spirit that displays the values and vision of Horizon North.

This position is safety sensitive and requires drug and alcohol testing as a condition of employment.

What you’ll do

Ensure Horizon North standards pertaining to labor costs, cleanliness, and safe work practices are maintained and upheld daily.
Determine staffing requirement based on occupancy level and organize staff change and rotation.
Leverage relationships and resources with area lodges and corporate offices.
Liaise and obtain feedback from clients daily.
Delegate duties and supervision through workplace inspections.
Ensure employees comply with safe work procedures and support the HSE program.
Implement company programs and manage operations of the division in a manner consistent with federal, provincial, local laws and regulations, and Horizon North policies.
Identify areas of improvement on the overall operation as necessary.
Answer inquiries pertaining to hotel/lodge policies and services and resolve complaints.
Monitor hotel revenue and participate in setting room rates, budgets, and allocation of funds.
Assign duties to workers, schedule shifts, hire and train staff members and monitor performance to ensure efficient operations.
Develop and implement policies and procedures.
Purchase supplies, and arrange for outside services, e.g. deliveries, laundry, maintenance, trash collection.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Other duties as required.

Who you are

You have a minimum 2 years’ experience in Food and Beverage/Housekeeping/Front Desk Operations that includes 1 years’ supervisory experience.
You have post-secondary education in business, hospitality, or related discipline or area of focus
You have strong interpersonal skills and ability to build relationships with staff and clients
You have advanced proficiency with Microsoft office suite
You are experienced working with hospitality management software.
You have a proven ability to analyze revenue reports including forecasting and scheduling

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