Bellperson (Part-Time Weekends) - Calgary

Fairmont Hotels & Resorts - Calgary, AB (21 days ago)

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Summary of Responsibilities: Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel
Consistently offer professional, friendly and engaging service
Ensure the timely and efficient transfer of luggage to and from the guest's room
To ensure the guest is familiar with their room upon arrival ie. temperature control
Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards, including all safety policies
Other duties as assigned

Previous customer related experience an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position include but are not limited to the following:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.