Quality Assurance Analyst Lead

IC Group LP - Winnipeg, MB (14 months ago)

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We are hiring a Quality Assurance Analyst – Lead, to work in and lead our growing Quality Assurance team.

As a summary, this position is responsible for maintaining standards and guiding the overall quality level of platform technologies of online web and mobile based projects. The QA Analyst – Lead will perform integration, functionality, system regression, database verification, load and acceptance testing using manual methods and testing tools for web applications. In addition, the QA Analyst – Lead will oversee increase usage of automation testing practices and tools synergized into our dev ops processes. Overall, the QA Analyst – Lead is an integral component of system integrity assurance, as well as security and availability.

To do well in this role you should have a bachelor’s degree in computer science and have a minimum of 5 years’ experience in Quality Assurance, Development, and/or Business Analysis.

Your Responsibilities
Leading
Proactive and continual review of QA practices to support evolving application technology and architecture growth
Primary contact for all aspects of QA
Oversee, manage, and evolve automation testing practices using industry best of breed processes and tools
Maintain an open and continuous communication between the Quality Assurance team and the rest of the project and leadership team
Champion Quality Assurance at all stages of the project life cycle
Monitor the work of the quality of test cases and defects created by the QA team
Build an effective QA team, mentor the team and efficiently manage the resources to support the projects and ensure the quality delivery
Manage and evolve QA test environments to meet demands of new systems
Testing & Analysis
Testing IC Group web and mobile applications through the entire software development lifecycle
Create detailed and well-structured test plans and test cases
Estimating, prioritizing, and coordinating testing activities
Execute manual and automated testing
Write, maintain, and execute test plans according to specifications provided by team members and clients
Identify, record, document thoroughly, and track software defects
Develop and apply testing processes for new and existing products
Stay up-to-date with new testing tools and strategies
Test conformance of creative and copy implementation according to detailed specifications
Assisting with testing of all web applications during re-occurring server patching cycles
Facilitating and overseeing User Acceptance Testing.
Technical Support Management
Resolving customer support issues (not real-time) through a ticketing based “Help” application
Communicating back and forth with customers through the application
Monitoring live systems including investigation of application alerts.
Reporting any major customer problems to Project Team and liaising with them on response items.
Requirements

The successful candidate will possess the following:
Minimum 5 years of related experience in Quality Assurance, software development, or business analysis
Minimum 3 years of experience as a lead tester for major application integrations and/or major application product releases.
Minimum 1-year experience leading a team
Experience writing test strategies, test plans and creating test data.
Strong data analysis, data verifications and problem-solving abilities.
Strong ability to work collaboratively in a team environment,
Good understanding of software development lifecycles, Agile, and Waterfall
Senior level experience in Automation Testing with hands on experience
Superior English communication skills (Verbal & Written) are a must
Executing test plans for white/black box testing
Understanding of database fundamentals
Knowledge of Scrum methodology
Understanding of social networks, in particular Twitter, considered an asset

Please send your cover letter and resume to careers@icgroupinc.com