Business Intelligence (BI) Manager

Onico Solutions - Toronto, ON (30+ days ago)

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The Business Intelligence (BI) Manager will interface with business areas, senior management and system users to define, design, and implement business reporting solutions. This position will focus on designing and leading the creation of reports and dashboards that are effective for all-levels of management from operational to executive levels. This person will also be guiding the effective modelling and creation of relevant dimensions and cubes for business reporting to drive business-level insights.

Responsibilities
Business Consultation & Requirements Generation (25%)

Work closely with the business to analyze requirements to produce reports that are beneficial and valuable for analytics
Understand the Enterprise Data Model effectively to interact with business users and recommend meaningful approaches to visualize the information they are looking for
Provide leadership in projects to ensure business is aware of data quality and availability to generate the reports and dashboard they need to manage their line of business
Collect business-level questions and propose approaches to address business needs and provide data insights
Expand documentation and knowledge of business processes relative to available data to provide contextual guidance for operation/project reporting and insights generation

Report/Dashboard Design and Development (25%)

Provide guidance to business and BI report developers on how to best design reports and dashboards for end-user consumption
Establish best practices and standards for reporting and dashboard creation at HTC
Conduct design review sessions and periodic audits of production visualizations to standardize brand
Determine team approaches to governance and management of key dashboards and reports for the organization

Mentorship and Training (25%)

Provide training to the business users related to general used of the Reporting and Visualizations tools BI offers
Ensure self-service capabilities are known by end-users and monitor adoption by business
Develop and maintain a training program; manage new trainers for new functionalities
Help develop skills training programs for BI members in the domain of visualization & dashboarding

Testing and Validation (10%)

Validate information generated within reports and dashboards that are developed by the BI team
Participate in user acceptance testing (including scenario development) and document test results
Ensure integrity of information is maintained post-implementation by periodic audits of reports in production

Support (10%)

Provide first tier support for technical issues and interpretation of report, dashboard and query content
Identify, document, resolve and escalate issues as required

Risk and Compliance (5%)

Increase knowledge of risk management practices and techniques
Participate in review of Audit results for IT group
Participate in compliance action plans identified by Audit

Qualifications

7 years in business intelligence, business consultation and solution design
Experience with creating business and executive dashboards
Experience with Data Modelling and Visualization
Experience with Cognos reporting tools including framework manager, report studio and query studio
Experience with Power BI
Data visualization and design techniques for reporting
Dashboard layout and design / User Experience analysis
Proficient in translating business requirements into technical report deliverables
Good knowledge of data warehousing and Business Intelligence tools
Financial and accounting knowledge/experience an asset
Excellent communication skills