Customer Service Representative

Kelowna Honda Powerhouse - Kelowna, BC (30+ days ago)

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We are looking for a determined and enthusiastic individual with any ‘one-on-one' sales (Serving, Electronics Sales, Car Sales, Clothing Sales, Bartending, etc!), Powersports experience, and our core values to join the Sales Department at Kelowna Honda Powerhouse. If you are focused, hard working, team and customer oriented, and a competitive go-getter who is excited about our industry, WE WANT YOU! We will teach you the rest. Our industry also has a growing segment of female riders that we like to support and want to help grow!

The Job Title is "Motorcycle, ATV, Side-by-Side Sales Associate"

Please Submit a Cover Letter describing why this job posting appealed to you, what experience you have with Powersports (if any), and why you think you would be successful.

Pay Structure:

  • Probation - $3250/Month
  • 3 - 6 Months - Greater of $3250/Month Minimum Guarantee OR Commission Pay Structure.
  • After 6 Months - Monthly Base + Commission Pay Structure with Annual Bonus. Earnings between $45,000 - $70,000 annually.

Responsibilities:

  • Customer Engagement (Greet Customer and create rapport, probe for wants and needs, present product that best suits customer needs)
  • Acquire Customer information for follow-up
  • Follow-up with customers to ensure product is working well and to see if they would like to trade-in.
  • Call Customers to inform them of any new promotions or new models.
  • Present products to customers with enthusiasm and product knowledge
  • Present Pricing breakdowns for customers and take customer offers to Sales Manager.

WHAT’S IN IT FOR YOU:

  • Full-time, permanent position
  • Health & Dental Plan
  • Staff discounts; Company demo units
  • Security of leading Dealership operating 30+ years
  • Opportunity for career progression
  • Performance pay: Base, plus Commission & Bonuses
  • Guaranteed Monthly Base during the training period.

THE IDEAL CANDIDATE MUST:

  • Have 2+ years of experience in 'one-on-one' selling (Clothing, Electronics, Volunteering to canvass for Donations, Sporting Goods, Hospitality, Serving, Bartending, Etc!)
  • Have 3 years experience riding Powersports
  • Have a valid class 6 Motorcycle License
  • Excel at Customer Service
  • Good at following routine processes
  • Uphold our ‘Core Values’ of Integrity~Teamwork~Excellence
  • Be highly organized & motivated to win
  • Willing to prospect the customer database
  • Determined and willing to take rejection

Job Types: Full-time, Permanent

Salary: $3,250.00-$6,000.00 per month

Benefits:

  • Dental Care
  • Disability Insurance
  • Extended Health Care
  • Vision Care

Experience:

  • 1-on-1 Selling: 3 years (Preferred)
  • ATV, Motorcycle, or Dirtbike riding: 3 years (Preferred)

Education:

  • Secondary School (Preferred)

Licence:

  • Class 6 Motorcycle License (Preferred)