Stewarding Supervisor (Day & Night Roles)

The Rimrock Resort Hotel - Banff, AB (27 days ago)

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We hold a Four-Diamond rating through CAA/AAA. The Rimrock Resort Hotel is a fully independent hotel with 343 guestrooms including 27 suites, 18,000 square feet of meeting space, various restaurants including one of only seven Five-Diamond restaurants located in Canada and two lounges. The Hotel, as well as many of its employees, have won numerous awards for Service and Culinary accomplishments and has also been recognized for our achievements in many literary publications. The Rimrock is truly a luxury resort that offers unmatched style, décor and award winning service.

What's in it for you?

Staff Activities, Complimentary Bus Pass, Spa & Fitness Facility, Complimentary Meal, Friends & Family Rate, Food & Beverage Discounts, Health Care & Benefits, and Training & Development!

Staff Accommodation

Housing in Banff can sometimes be difficult to find so, as an alternative, we do offer subsidized staff accommodation. Single employee accommodation is available at a cost of $11.00 per day in a dormitory residence. Each non-smoking dormitory room houses three people. Amenities include a single bed, lockable wardrobe, a common storage closet, full bathroom, small fridge & cable TV access. Common lounge areas are located on each floor & offer cable T.V., a kitchenette and laundry facilities. (Contact us to learn more about our off-site housing for leadership team members)

Role Scope

The Stewarding Supervisor will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Banquet teams.

Duties & Responsibilities

  • Consistently offer professional, friendly and proactive guest service while supporting fellow associates
  • Lead and Supervise the Stewarding Team in all aspects of the department and ensure Rimrock standards are followed
  • Supervise and maintain the sanitation of kitchen equipment and other assigned areas in accordance with the Alberta Health Code and Hotel Standards
  • Train all Kitchen Stewards, S&R Attendants & Night Cleaners
  • Review all BEO’s and ensure all set-ups and supplies are in place for each function
  • Ensure all breakages and chipped items are removed from circulation and inventoried for warranty
  • Ensure all kitchen equipment is in working order, report any items in need of repair and create an engineering request
  • Follow all hotel and departmental policies, procedures and service standards
  • Maintain a clean and safe work environment for all associates
  • Ensure Stewarding area is clean at all times i.e. tables, walls, machines etc
  • Monitor staffing levels to ensure adequate amount of staff for business levels and functions
  • Assisting kitchen with plated and buffet functions (plate ups) for 20 – 600 ppl
  • Manage duties under supervisor portfolio (separate document)

Physical Demands

  • Lifting 50 lbs maximum
  • Frequent lifting and/or carrying up to 20lbs
  • May require significant walking/standing
  • May involve sitting with pushing and pulling of arm and or leg controls

Job Types: Full-time, Contract, Permanent


  • supervisor: 1 year (Preferred)
  • hospitality: 1 year (Preferred)


  • Banff, AB (Preferred)