At Distributel, our Mission is to make the use and enjoyment of telecom services radically effortless. Every day, we will strive to understand, respect and prioritize our customers' needs. We take pride in excellent service, business integrity, and innovation. By constantly challenging ourselves to simplify, add utility and humanize the ways people do business with us, we will create a valuable experience in every way.
Through excellence in sales and customer service, the Sales Solutions Specialist maximizes revenue by acquiring new customers, as well as upgrading and growing existing customer accounts. You'll be responsible for handling our residential and Business customers' inbound calls relating to account creation. The Sales Representative will also be requested to assist with outbound related calling within the department.
Are you a motivated individual looking to accelerate your career in a fast-paced, performance and sales driven environment with high earning potential? Join our sales team and challenge yourself to accomplish new heights in your career.
HERE'S SOME MORE OF WHAT YOU'LL BE DOING:
Receive inbound sales calls from prospective and existing customers
Actively listen to customers, uncover/ analyze their needs, and offer customized solutions
Able to meet or exceed sales targets
Meet quality assurance requirements and key performance metrics
Create a need by educating customers on product & services, and maximizing sales potential
Contribute to a sales team environment, constantly driving continuous improvement in programs, practices, and procedures
Articulate customer trends and identify new sales programs and tactics to support individual, team and corporate goals
Will take calls from various sales queues/skills as business needs dictate
Assist with specialized outbound calling projects as required
HERE ARE THE SKILLS AND QUALIFICATIONS YOU'LL NEED TO BE SUCCESSFUL IN THIS ROLE:
YOUR EDUCATION AND EXPERIENCE
High School or Post-Secondary is an asset
A minimum of 2 years of experience in direct sales, in person or within a call center environment
Proprietary account management and ordering software.
Various software and web-based tools
HERE ARE SOME OF THE SKILLS AND CHARACTERISTICS YOU WILL BRING TO THIS ROLE
You are passionate! About people, about relationship building, about life in general!
Curious, you like to challenge the status quo, willing to take ownership and drive continuous improvement;
You have strong customer handling, attention to detail and organizational skills;
Proactive and creative, you are at ease with problem-solving and managing multiple priorities;
Communication is fun and easy for you, both verbally and written;
English and French are a requirement;
Because you like to share your knowledge with team members, you'll be a valuable team player. After all, WE PLAY AS A TEAM!
HERE'S WHAT'S IN IT FOR YOU…
Experience a wealth of opportunities that only a growing company can offer by joining a dynamic team that's vigilantly working together towards reshaping the telecommunications landscape;
We have insurance benefits;
We promote work-life balance, flexibility and work from home arrangement;
We provide a great work environment with organized social events;
We provide enthusiastic, collaborative, supportive, and diverse teams;
We provide a business-casual working environment;
We have great downtown locations and amazing people;
You'll have opportunities for growth & professional development.
Distributel connects Canadians to the people, passion, and priorities that matter. Join us in our mission to provide a true alternative to Canadian consumers!
Diversity and inclusion are important at Distributel. We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger. Distributel is committed to providing a workplace that ensures equal opportunities, development, and advancement for all.