Employment Specialist

CBI Consultants - Lower Mainland, BC (4 months ago)

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CBI Consultants is committed to diversity, equity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at careers@cbiconsultants.com. Any personal information provided will be maintained in confidence.


Lower Mainland


Our mission is to support individuals world wide to achieve a quality life. We believe that all citizens have the right to be included in their neighborhood schools and communities, have rich social lives, live in homes of their choosing and have access to fulfilling real work for real pay.

To collaborate with a team to increases overall Quality of Life (QoL)
To develop an evidence based, person centered Customized Employment Vocational Profile and portfolio for each job seeker, one which showcases their Ideal Conditions of Employment
To support individual job seekers with diverse abilities to acquire, maintain and excel at a “Real Work for Real Pay” position
To support all job seekers in developing and demonstrating Self-Determination skills
To guide job seekers in developing transferrable skills which can be used in all life domains
To help identify individuals’ goals and SDLP (self-directed life plan)
Job Summary

The Employment Specialist (ES) provides training and support to individuals with a variety of support needs and their support team. The ES is responsible for all aspects of the CLBC-funded Customized Employment program for a caseload of job seekers with diverse abilities. They develop a Supported Employment Vocational Plan and complete all phases of customized employment including discovery, job development, job coaching, monitoring and crisis supports (where required) with the goal of placing individuals in jobs of their choosing. They write Customized Employment Vocational Profiles, track outcomes and provide case information as requested by CBI Consultants and our contractors. The ES is comfortable delivering CBI’s Self-Determination Curriculum in a variety of settings.

You will be a key member of a team of passionate professionals committed to inclusion and diversity. You will be a recognized leader in the community you serve, practicing the principles of person-centred planning. As a trusted member of the CBI team, you will have a positive impact on people’s lives on a daily basis.




Education and Relevant Experience

Bachelor’s degree completed in a relevant field (e.g., Psychology, Social Work, Child and Youth Care, Recreation and Health Education, Community Support Work, Mental Health and Addictions)
Experience working directly with people with diverse abilities who may also require mental health supports


Mandt training (will be provided)


Driver’s license
Reliable vehicle
Clearance letter for vulnerable populations
Two to three professional references
Complete professional written Customized Employment Vocational Profiles
Utilize evidence-based research in report compilation
Do ongoing job development to find placements for job seekers
Provide Job Coaching to job seekers in a variety of workplaces
Be able to speak to employers about hiring individuals with diverse abilities
Deliver SD Curriculum to individuals, groups, agencies, virtually, etc.
Organize and maintain up to date case files
Collect individual and program data (QoL, Employee and Employer Surveys)
Be comfortable and able with online platforms (e.g., Zoom) to provide service virtually
Follow the Customized Employment Planning Tool to complete all tasks in the development and implementation, monitoring, and follow up of the Customized Employment Vocational Profile
Attend initial meetings when new referrals are assigned
Develop, write, and implement recommendations in a Customized Employment Vocational Profile following CBI’s Self-directed Lifestyle Development Plan
Develop and/or support the team to develop visual supports in collaboration with CBI media team (materials such as visual calendars / schedules, both low and high-tech communication aides, instructional supports and so on)
Facilitate modifications and adaptations to the worksite/job duties as needed by all parties
Provide on-site job coaching
Model support or instructional strategies to natural supports (caregivers, employers/co-workers)
Send out Quality of Life questionnaires to job seekers not yet employed and focus individuals already employed
Send out Employer Surveys
Assist with collection and compilation of individual and program data
Return all incoming correspondence as per CBI policy
Write notes in Penelope after each appointment
Supporting Team Lead with quarterly submission of reports to the funder
Use the case assignment email (CAE) thread to provide timely updates
Record billable hours daily
Submit expenses monthly
Support, empower individuals through all stages of customized employment
Review Customized Employment application (referral)
Be accountable for hours on each case
Maintain well organized case files (paper and electronic)
Work using technology as efficiently and effectively as possible, Proficient with Microsoft Office
Maintain 90:10 direct to indirect billing ratio
Manage time such that in-office tasks (reports to be edited by supervisor) are completed as per contract parameters and out-of-office tasks (for example, scheduling/attending appointments) are conducted in a professional manner
Remain professional at all times (externally and internally)
Attend staff meetings
Ensure job placements meet the job seeker’s Ideal Conditions of Employment
Transition to natural supports in the work place
Follow Employment Teams Code of Ethics (see separate document)
Deliver SD curriculum
Be comfortable delivering service using zoom or other platforms
Communicate with the PBS department on collaborative cases
Thoughtfully work with your team to develop connections in the community
Other duties as requested


Fosters team environment
Provides balance of positive and corrective performance feedback
Creates a culture of learning that drives individual development
Seeks personal feedback from peers and employees


Verbal and written communication is clear and effective
Actively listens and asks questions for clarity
Responds to show understanding, support and appreciation
Communicates consistently and regularly regarding service delivery

Problem Solving

Consistently generates creative, resourceful solutions in consultation with BC
Encourages new ideas and works to improve them
Demonstrates ability to prioritize simultaneous/conflicting demands
Constructively challenges approach and finds better ways to meet goals


Understands and models person-centered practice
Arrives on time for scheduled appointments and/or meetings
Models appropriate behaviour through positive interactions with team members and remains respectful
Promotes employee independence and interdependence


Interacts with all individuals appropriately and respectfully
Supports opportunities for all individuals to make choices
Ensures individuals are, through different methods made aware of their rights
Actively participates and supports changes in service delivery

Commitment to Excellence

Effectively supports and monitors implementation of individual support plans
Follows through on directions and assignments from BC and Supervisor
Demonstrates initiative and pro-activeness


Position involves working during business hours, evenings, and weekends according to current case load need.


$25 – $28 per hour. This role includes a competency-based salary increase: Increases to wage are applied following completion of probation and subsequently following completion of Demonstration stage. Pro-rated benefits include holiday accrual, dental and extended health plan. Salary is outlined in the CBI employment letter.


Position may involve supporting communities within the lower mainland.

Reports to

Self Determination & Customized Employment Team Lead. May report to Behaviour Consultant overseeing any individual PBS case assigned.