Credit Representative

E.B. Horsman & Son - Surrey, BC (13 months ago)

Apply Now


About our team

E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble, and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout Alberta, B.C. & Saskatchewan, and one of Canada’s Best Managed companies. We take pride in attracting and retaining the best people in the wholesale electrical industry with a strong culture, a competitive compensation package, opportunity for personal and professional development and a chance to make a difference. Are you ready to join the EBH Team?

About the role

We are seeking a Credit Representative at our Head Office, which is located in South Surrey, a fast-growing area in the Campbell Height Business District. The Credit Specialist plays a key supporting role in customer service internally with the E.B. Horsman salesforce and externally with E.B. Horsman customers. They are involved in the entire process from credit risk assessment, account set up and collections. This role will be handling high volumes of processing of payments. They are able to balance the needs of the customer, with the needs of the company. They represent the values of E.B. Horsman and require strong interpersonal skills around communication including negotiation, diplomacy and follow through. The Credit Specialist will work closely under the direction of the manager & with the team, to achieve department goals that require collaboration, multi-tasking, and sizable dollar decision-making skills.

You will love working here:

  • Strong Business Acumen.You understand the Company andDepartment's needs and are driven to achieve results. You will be required to negotiate and be persistent with interaction over the phone or via email with customers with past due invoices. You will use best practices to assess the creditworthiness of an entity and recommend appropriate credit limits.
  • Values Teamwork. One of EBH’s core values is teamwork and collaboration. In this role, you will be working with a team who collectively works together to achieve profitable business goals.
  • Detailed Orientated. Responsible for high volumes of processing payments with ongoing review of open credits and or debits in the sales system.
  • Highly Organized. Responsible for managing competing priorities and deadlines. Ongoing monitoring of credit exposure and take prescribed actions to mitigate exposure if needed.
  • Collaborative Communication.Open, verbal, and written communication is integral to this role. You will be contacting a high volume of business invoicing and collections via phone and email.
  • Customer Service Orientated. You will be responsible for developing and maintaining professional, positive customer relationships, both internally and externally.
  • Highly Driven & Motivated.With our continued growth, you will be challenged in a fast-paced environment of competing priorities.

Who will excel:

  • Diploma or Degree in a relevant field or equivalent combination of education and experience
  • CCP designation is a strong asset
  • 1-4+ years of experience in a similar risk analysis role, with knowledge of commercial law in B.C, Alberta & Saskatchewan
  • Intermediate computer skills with proficiency in MS Office & the ability to learn new software
  • Quick learner with attention to details
  • Proven ability to form strategic partnerships, build relationships and respect cultural diversity
  • Excellent written and oral communication skills, with demonstrated ability to consolidate large amounts of data and information into a succinct format

How to Apply: If you believe your skill set matches the Credit Representative posting and are an enthusiastic, innovative, passionate and energetic individual, we would like to hear from you. EBH provides a challenging work environment with growth opportunities.

Click on “Apply” to submit your resume and cover letter for consideration.

We thank all interested applicants. However, we are only able to work with those who live in Canada and have a permanent working status. Please note that only those chosen for an interview will be contacted.

Job Type: Full-time