The role of the Animal Care Attendant (ACA) is to provide husbandry to animals in our care and maintain the hospital to our standards of cleanliness, as well as carry out limited technical and customer service functions. The overall goal is to assist the Veterinary Technicians and Veterinarians in general hospital operations, as well as aid Customer Service Representatives as needed in providing high quality customer service when interacting with clients. The purpose of this position is to help improve the calibre of care given to the patients and clients alike, and to aid in achieving greater team efficiency by helping other staff with completion of technical and administrative work. The Animal Care Attendant ensures the fulfilment of a variety of tasks and provides assistance caring for animals.
Primary job duties:
-Strong communication skills and outgoing, positive attitude
-Excellent handle of the English language - many medical terms will need to be used in discussions with clients and other staff
-Able to stay calm and organized in a fast-paced environment, does not get flustered
-Computer skills are essential for this role, a variety of programs and online portals are used
-Ability to multi-task
-Focus and attention to detail even when distractions are present (barking dogs, ringing phone)
-Strong handle of mathematics
-Able to lift up to 40lbs (bags of pet food, some pets themselves)
-Comfortable with all types of animals
-Emotional maturity and stability - will at times be exposed to sick and hurt pets, stressed clients, and humane euthanasias
-Perform other clerical duties as necessary for hospital operations.
A successful candidate will have all of these qualities and confidence in their ability to perform them. Preference may be given to those with previous veterinary experience and/or those with experience in a notably fast-paced environment. Compensation will vary depending on experience.
To be considered for this position, please email your resume with cover letter to Jen at management[at]wellesleyanimalhospital[dot]ca with the subject line "Open Position." Thank you.
Job Type / Category
This is a full time permanent position in a busy and growing animal hospital that will require some evenings and weekends.
Required Education, Skills and Qualifications
High school diploma, college preferred, Vet Assistant diploma bonus.
Job Type: Full-time
Salary: $14.00 to $16.00 /hour