What is the opportunity?
As our Business Account Manager, you will have the opportunity to establish and grow long-term relationships with new and existing small business clients. Your strong passion for small businesses, as well as your entrepreneurial spirit and aptitude, allows you to support your clients through holistic advice conversations regarding their business and personal needs. Applying your mindset for external marketing and client acquisition, you will develop new business, deepen client relationships, and help all small business clients succeed. By partnering with other RBC specialists across the organization, you will contribute to helping RBC achieve a dominant market position.
What will you do?
Drive business sales volume, and business and personal solutions, through opportunity spotting to enhance revenue opportunities
Generate referrals and sales results while ensuring superior client care
Build internal and external networks and implement an effective prospecting strategy to capitalize on business opportunities and attract new business
Lead in risk management and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
Deliver financial advice that is value added and apply a continuous improvement approach to achieving superior Client First experience
Visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
What do you need to succeed?
Ability to cultivate long-term client relationships, as well as acquire new clients
Business development and prospecting skills, including building and leveraging valuable centres of influence within the local business community
Excellent communication, time management, and organizational skills
Credit skills and knowledge, including an understanding of risk assessments and financial analyses, credit structuring/solutions, and deal presentations
Proven sales success demonstrated by exceeding sales targets
Completion of the RBC Banking Advisor training program, or the Associate Account Manager training program, or previous experience as a small business owner, or in a similar position at another financial services business
Knowledge of a broad array of business and personal financial products and services, as well as financial statements, analyses, and risk assessments
Bilingual (English and French)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Flexible work/life balance
Ability to make a difference and have a lasting impact on your clients’ business and personal life
**Please note, if your application is not selected for this posting yet you are qualified, we may consider it for future openings**
Work Hours/Week: 37.5
Work Environment: Branch
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 26-50
People Manager: No
Application Deadline: 07/09/2020
Platform: Personal & Commercial Banking
Req ID: 254756