Manager, Accessibility Program

McMaster University - Hamilton, ON (28 days ago)

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Schedule Monday - Friday -35 hours/week
Education Level Graduate degree, or equivalent combination of education and experience, in a related field such as Critical Disabilities Studies, Social Work or Public Policy and Administration.
Career Level 3-5 years relevant experience in areas of accessibility, AODA compliance and/or human rights training and education.

Posting Details

Department, Unit or Project Description:
The Equity and Inclusion Office (EIO), under the auspices of the Associate Vice-President, Equity and Inclusion, has a broad and proactive mandate to work with campus and community partners to promote, develop, coordinate and support initiatives which build individual and organizational capacity to advance equity, diversity and inclusion goals, and to foster a culture of openness, respect, fairness, and inclusion. EIO reaches out to and engages diverse communities in awareness-raising, prevention education and training activities, promotes and supports community efforts to enhance accessibility and inclusion, supports community members who have experienced sexual violence and facilitates the resolution of community complaints of harassment and discrimination, including failure to reasonably accommodate, on the basis of any human rights protected grounds.

Job Summary:
The Manager, Accessibility Programs is responsible for facilitating, monitoring and evaluating the implementation of the University’s Accessibility Policy and for overseeing AccessMAC – the University’s Accessibility Program

The Manager advances strategic priorities and system-wide processes that aim to enhance accessibility and inclusion of persons with disabilities as integral to the core mission of the university, including teaching/learning, research, as well as service; designs and delivers accessibility-related training and education programs for staff, students and faculty members; works collaboratively with campus partners to develop standards and consistent policies and processes for responding to accessibility concerns; and, acts as an information resource of promising practices related to promoting and enhancing accessibility in all areas at McMaster University.

The Manager is responsible for managing McMaster’s online Accessibility Hub, and for establishing and coordinating mechanisms for effective and efficient communication and collaboration across the network of central and decentralized offices and champions working to advance campus accessibility.

The Manager is the university’s provincial government liaison in relation to reporting progress on adherence to Accessibility for Ontarians with Disabilities (AODA) Standards. The Manager is therefore a key consultant and contributor to the McMaster Accessibility Council, comprising a team of senior officers and decision-makers of the University who are responsible AODA compliance.

Accountabilities:
To meet the primary objectives of the Job Description, the Manager of Accessibility Programs will:

In partnership with relevant stakeholders, champion and facilitate the development and implementation of a Strategic Framework for Campus Accessibility and Strategic Action Plan that identify leadership commitments, policy development, awareness-raising and education and supports and resources;
Fulfills the accessibility-related educational mandate of the AccessMAC program by researching, designing and delivering a wide range of workshops and specialized training designed to raise awareness and build skills to ensure AODA compliance and accessibility;
Oversee project coordinators and assistants hired, as well as volunteers recruited, to support the implementation of McMaster’s strategic accessibility priorities;
Work in close partnership with the Chair, McMaster Accessibility Council (MAC), and provide consultation to the MAC members, to support the University to meet its AODA legislative obligations;
Liaise with provincial representatives regarding AODA and compliance requirements; prepare and present regular reports to MAC and other relevant stakeholders on the University’s status with respect to AODA compliance;
Research, draft and consult on the development of policies, procedures and guidelines that support McMaster University in implementing and complying with the Accessibility for Ontarians with Disabilities Act (AODA) and that advance the creation of an accessible campus environment for persons with disabilities;
Initiate and develop strong working relationships with individuals, Offices and groups working on accessibility and AODA-related activities in order to ensure the development and sharing of best practices;
Develop strategies to enhance AODA compliance within the Equity and Inclusion Office and, externally, as required.
Network with and provide support to individuals and groups striving to design inclusive and accessible projects and events;
Establish and coordinate mechanisms for effective and efficient communication and collaboration across the network of central and decentralized offices and champions working to advance campus accessibility;
Outreaches to and engages with persons with disabilities in order to ensure meaningful community consultation and support
Identify, develop and coordinate, or delegate the coordination of, projects to support accessibility goals and priorities;
Assess gaps and identify both challenges and solutions to achieving accessibility goals and priorities;
Provide consultation and support to campus constituencies in the development of mechanisms or programs to resolve issues related to AODA compliance and accessibility;
Chair and/or participate as a member of relevant accessibility working groups and networks, as requested (e.g., Employee Accessibility Network, subcommittees of the MAC, etc.)
Design and deliver workshops and coordinate special events that are relevant to the intersecting realities of a diverse campus community;
Design and deliver faculty-specific workshops related to the creation and maintenance of inclusive classrooms and teaching strategies;
Develop and deliver a range of awareness-raising, education, and training initiatives, as well as resources (e.g., Plain Language User Guides to accompany accessibility/disability-related policies/programs) that are informed by a critical analysis of disability and its intersection with other social identities;
Oversee continuous improvement to content and navigability of the McMaster Accessibility Hub; manage McMaster’s online Accessibility Hub, working with key partners to ensure information is up-to-date and relevant to diverse campus community audiences;
Participate in the development of a campus-wide communication plan to promote the McMaster Accessibility Hub and other AODA-related initiatives;
Use multiple communication and educational media to convey messages, including social media and on-line training, as appropriate
Engage social media platforms which enhance accessibility and heighten the visibility and inclusion of persons with disabilities in all facets of campus life;
Remain up to date on promising practices in relation to advancing accessibility in the higher education sector.

Qualifications:
Education:
Graduate degree, or equivalent combination of education and experience, in a related field such as Critical Disabilities Studies, Social Work or Public Policy and Administration.

Experience:
The successful candidate will have at 3 - 5 years’ experience leading complex policy and project initiatives preferably in a University or other diverse corporate or non-profit entity in the areas of accessibility, AODA compliance and/or human rights training and education.
Significant experience designing and delivering accessibility-related workshops using an intersectional approach.
Previous experience working in partnerships with persons with visible and invisible disabilities. Experience working with a diversity of equity-seeking groups is strongly preferred.
Previous experience coordinating awareness-raising campaigns and commemorative events; e.g., the International Day for Persons with Disabilities.

Knowledge/Skills:
Demonstrated capacity to advance the University’s accessibility strategies, priorities, and action plans;
Comprehensive knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and other relevant legislation;
Demonstrated ability to set priorities and timelines to ensure projects/initiatives are completed on time;
Experience supervising and overseeing the work of professional and student staff, as well as volunteers;
Experience strategically positioning and persuasively presenting information to senior administrators and other stakeholders;
Ability to work closely with diverse stakeholders to analyze and develop policies and programs related to the creation of an inclusive and accessible campus environment for persons with disabilities;
Demonstrated knowledge and skills in the application of intersectional anti-oppressive educational approaches and practices to advance accessibility within a complex, multi-faceted institutional context;
Experience working collaboratively to design accessibility-related public education materials and workshops, and implementing initiatives related to advancing AODA compliance on campus ;
Excellent presentation and facilitation skills; and, demonstrated creativity and initiative in designing on-line training modules, when appropriate and feasible;
Ability to identify opportunities to collaborate with faculty, staff, students, human resources managers and administrators in order to promote accessibility for persons with disabilities and to promote continuous improvements related to accessibility on campus;
Ability to collaborate in the coordination of commemorative and/or special events that are relevant to the intersecting realities of a diverse campus community;
Ability to plan and coordinate faculty-specific workshops related to the creation and maintenance of inclusive classrooms and teaching strategies;
Familiarity with accessibility-related adult learning pedagogies and presentation tools;
Strong knowledge of universal design for learning strategies;
Capacity to develop and use a range of promotional tools, including social media, to enhance accessibility and to heighten the visibility and inclusion of persons with disabilities across all facets of campus life;
Previous experience with and demonstrated ability to provide culturally relevant support, advice and referral to persons with disabilities who disclose experiences of discrimination (including failure to be reasonably accommodated) and other forms of inequity and exclusion;
Knowledge of and experience working with diverse communities, generally, and persons with disabilities, specifically;
Knowledge about current affairs and legislative changes related to accessibility in order to provide current information, educational and referrals.
Strong communication, interpersonal and team-building skills with the ability to work independently and as a collaborative team member;
Excellent ability to work independently or within a team environment to manage projects, set priorities and meet timelines;
High level of experience and creativity using social media;
Strong interpersonal, team-building and facilitation skills;
Excellent judgement and demonstrated ability to respond skillfully and tactfully to potentially divisive issues while demonstrated ability to maintain utmost confidentiality;
Proficiency in MS Office software applications, including word processing, spreadsheets, database and presentation software applications, as well as internet research.

Additional information:
Leadership Effectiveness:
McMaster’s core leadership capabilities are designed to nurture employee engagement through best people practices. All leaders will demonstrate these Leadership Capabilities by: Taking a Strategic Approach; Communicating and Collaborating; Developing People; Investing in Relationships; Championing Change and Innovation; and Driving Results.