Sales Associate (Bicycles)

Norco Bicycles - North Vancouver, BC (20 months ago)

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Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Norco Bicycles is a high-performance brand of choice for cyclists around the world.

Here at Norco North Shore Bikes in beautiful North Vancouver, we want you to join our team and become part of an enthusiastic and knowledgeable team.

The role of the Sales Associate is to provide customer service on the sales floor of an established bicycle shop. Comprehensive bicycle training is provided along with huge online knowledge resources.

Role and Responsibilities

  • Provide exemplary customer service including greeting and ensuring needs are met
  • Engage in conversation with customers; listen to and qualify their needs in an open, friendly and efficient manner
  • Ensure all necessary jobs and tasks are completed such as the opening checklist, restocking merchandise, cleaning
  • Ensure all sale items are well labelled and properly displayed and/or merchandised
  • Ensure products are properly displayed and merchandised in the correct areas
  • Support other departments including the Service Manager and technicians as needed
  • Have a direct consciousness regarding environmental sustainability and reducing the stores waste footprint.
  • Assisting opening and closing of the store, as required


  • 1-2 years retail experience, ideally in the cycling or outdoor industry preferred
  • Detailed and extensive knowledge of bicycles of all types
  • Attention to detail and efficient
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Experience with POS systems

Benefits include, working with the best people in the bike industry, a great team with huge skill and information resources. Discounts on some of the best bikes, parts and accessories in the world. The ability to genuinely move forward with a career in the Cycling Industry through our close industry partners.

We are still fully open and are hiring at this time. Live to Play Sports is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we have the most accurate and latest information on the threat of the virus. We are following updates and procedures from the government, public health and the World Health Organization. Our response and plans may adjust according to the recommendations from these organizations. The hiring process will align to these practices.

We are an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

Job Types: Full-time, Permanent