clerk, front desk - hotel

HAPPY PLANET ENTERPRISES LTD - Ashern, MB (9 months ago)

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Secondary (high) school graduation certificate

No experience

Business Equipment and Computer Applications
Word processing software
Work Setting
Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations
Register arriving guests and assign rooms
Provide information on hotel facilities and services
Process group arrivals and departures
Process guests' departures, calculate charges and receive payments
Answer telephone and relay telephone calls and messages
Provide general information about points of interest in the area
Handle wake-up calls
Work Conditions and Physical Capabilities
Fast-paced environment
Attention to detail
Standing for extended periods
Personal Suitability
Effective interpersonal skills
Team player
Excellent oral communication
Client focus