Student Services Coordinator

Pures College of Technology - Toronto, ON (30+ days ago)

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About us:

Founded in 2007, Pures College of Technology is a registered private career college under PCC act 2005 and also is designated as a learning institute for foreign students.

By 2015, Pures College and Northern College of Applied Arts and Technology established a partnership to deliver high quality programs to international students in our Toronto locations. Northern College of Applied Arts and Technology is a public funded college established on 1967. Pures College and Northern College established a strategic partnership in order to expand the international market by representing Ontario’s private and public post-secondary education brands. The two parties aim to enhancing the international students experience in Ontario, Creating skilled and talented workers and also driving the economic growth.

Responsibilities:

  • Oversee day-to-day coordination co-responsible for the effective and efficient delivery of student support services.
  • Provides front line, first contact support and customer service to students and applicants via telephone, email and in person.
  • Assisting with the tuition fee collection.
  • Adhere to all school and regulatory policies and procedures.
  • Acts as resource person for policies and procedures.
  • Provides explanation to students and resolves problems in relation to their files.
  • Coordinates activities related to admission, examinations, registration and graduation.
  • Provides administrative and secretarial support for administrative and student affairs activities.
  • Assist with student events and activities.
  • Other duties as assigned.

Requirements:

  • Bachelor degree in Business Administration or equivalent.
  • 2+ years customer services experience.
  • Excellent English communication skills, both oral and written.
  • Excellent organizational skills and attention to details.
  • Ability to self-direct, prioritize and multi-task among competing goals.
  • Comfort with working in a fast-paced, entrepreneurial environment.
  • Ability to work under pressure with frequent interruptions while dealing with conflicting demands and distractions; ability to prioritize work and meet deadlines.
  • Ability to build and develop effective relationships with clients and team members.
  • Ability to maintain confidentiality of information.

Job Type: Full-time

Experience:

  • customer services: 2 years (Preferred)

Education:

  • Bachelor's Degree (Preferred)