Production Manager

Carstar Ancaster - Ancaster, ON (25 days ago)

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TITLE: Production Manager

JOB SUMMARY AND QUALITIES

The Production Manager is responsible for overseeing the efforts of the shop. He/she must have experience in high quality collision repair. The Production Manager must be an effective leader with above average management and supervisory skills and must have a good understanding of insurance claims procedures and policies. He/she must be able to delegate responsibilities to those reporting to him/her. It is imperative that this manager possess a good work attitude, excellent personal time management and organizational skills, and foster a positive team spirit both within the department as well as between other departments in support with the overall philosophy of the company and fellow employees.

DUTIES/RESPONSIBILITIES

Coordination of an Efficient Repair Process

  • Work with administration to schedule and process all vehicle repairs.
  • Ensure delivery of vehicles by target date.
  • Issue to and review work orders with appropriate technicians, identifying areas in need of repair; communicating all issues involved with repair.
  • Prior to delivery of vehicle, review supplements, invoices and any special correspondence to ensure a smooth delivery to the customer
  • Host daily release meetings in order to provide key information to managerial staff; participate in monthly company meetings and be willing to attend any and all training programs to enhance performance both personally and professionallySupervision and Leadership of Production Staff
  • Supervise the handling of the productive employee’s time cards and insure that each productive employee keeps proper track of time consumed on each job.
  • Monitor the control and approval of any production overtime
  • Establish performance goals for all technical employeesMonitoring Quality Control
  • Maintain company standards of repair quality
  • Maintain a specific gross profit and efficiency standards which have been established for each department as it relates to production
  • Maintain a strong relationship with field appraisers
  • Frequently inspect the work in process to identify any special repair concernsMaterials and Safety Management
  • Supervise and maintain the performance of the Parts Manager or the Parts Department
  • Recommend tool and equipment purchase
  • Test drive vehicle to ensure proper repair
  • Knowledge of WHIMIS requirements
  • Ensure that the production area is a safe and clean environment for workingEXPERIENCE/SKILL REQUIREMENTS
  • 2-5 years experience in Management or the industry
  • Functional/Technical Knowledge
  • Management Software (Mitchell) – INTERMEDIATE
  • Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
  • Specialized Training
  • ICAR a plus
  • WHMIS
  • First Aid
  • Skills & Abilities
  • Work independently without close supervision
  • Flexible/adaptable to constant change
  • Strong tact and diplomacy; ability to interact with all levels of personnel
  • Highly organized; ability to handle multiple concurrent assignments
  • Ability to prioritize, organize and plan work under own initiative
  • Strong communication skills (reading, writing, speaking, listening).
  • Ability to train others
  • Developed reasoning/problem solving skills; analytical and decision making skills
  • Able to motivate and manage production team
  • Professional leadership abilityOCCUPATIONAL QUALIFICATIONS
  • Physical Requirements
  • Keyboarding/Finger dexterity
  • General Physical Skills (Carrying, lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling)
  • Repetitive motion
  • Driving, must have valid license
  • On-the-Job Exposure to the following elements:
  • Fumes
  • Dirt
  • Chemicals/Toxins
  • Hazards
  • Heat/Cold
  • Noise
  • *All duties/responsibilities/experience are subject to change

Job Type: Full-time

Experience:

  • Production Management: 1 year (Preferred)

Language:

  • English (Preferred)
  • French (Preferred)