Dispatcher

Boyd Ventures Inc. - Onoway, AB (30+ days ago)

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Summary:

We are looking for an energetic, extremely organized professional to join our Boyd Ventures team on a full-time basis. Boyd Ventures Inc. is a transport / logistics company dedicated to providing their customers the safest and most reliable services. We have been providing Canada with Specialized and General Freight Services since 1983.

The Dispatcher is responsible for scheduling and dispatching the drivers with the proper equipment. As well as, the Dispatcher must have excellent communication skills with all customers to obtain the appropriate pick –up and delivery information.

Key Responsibilities:

Maintain professionalism and proper phone etiquette at all times.

Prepare and provide customer quotes.

Coordinate customer load pick-ups and deliveries.

Manage all incoming calls and emails.

Set up, plan and execute jobs.

Manage daily activities of the fleet.

Dispatch drivers according to loads.

Dispatch Hot Shots.

Arrange Pilot Escorts.

Apply for provincial and city permits.

Assist drivers with maintenance requests.

Track equipment locations, progress of the jobs and maintain schedules.

Book the appropriate required rental equipment.

Assist with billing and invoicing.

Assist with other administrative duties as required.

Ensure all drivers are compliant and follow all safety regulations including hours of service.

Proof and sign off on time sheets.

Required Qualifications:

Must have pipeline and oil/gas industry experience.

Must have heavy equipment knowledge.

Must have multiple years of knowledge with semi-tractors and various types of trailers.

Must have 5 years of dispatch experience.

For further details contact Denise Chaput-Operations Coordinator-587-988-0141.

Job Type: Full-time

Experience:

  • dispatching: 5 years (Preferred)
  • semi-tractors and trailer: 5 years (Preferred)
  • heavy equipment hauling: 5 years (Preferred)

Job Duties:

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Update customers on the status of their deliveries including any delays that occur
  • Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Other duties as requested