Food and Beverage Supervisor

Chances Maple Ridge and The Well - Maple Ridge, BC (28 days ago)

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F&B Supervisor

The Well Public House is a pub-style restaurant and bar where guests can chill and escape their daily routine. We are all about good friends, a comfortable atmosphere, and great food and drinks. Located inside Chances Maple Ridge casino The Well offers live entertainment, party and event space, and access to multiple gaming options. We are the best bet for dining & entertainment in Maple Ridge!

Position Summary:

The Well Public House is currently seeking an experienced Super Star Food and Beverage Supervisor. Under the direct supervision of the Food and Beverage Manager, this position is responsible for ensuring an exceptional guest experience while creating a positive and energetic work environment. If you are hands on leader with the drive to deliver exceptional service, then apply now to join our Food & Beverage Leadership Team.

Duties and Responsibilities Include:

  • Leading the charge to ensure each guest experience meets their expectations and The Well Service Standards
  • Designating shift work assignments to ensure the evolving needs of the operations are met
  • Planning, organizing and executing special events and on site catering events
  • Using the P.O.S. system, handling of cash, and auditing cash outs
  • Sharing and developing positive habits with team members to ensure continuous improvement
  • Demonstrating a strong floor leadership presence during peak times
  • Setting the standard for Serving it Right principles
  • Contributing to scheduling, tracking and approving labour hours through Kronos
  • Leading the F&B team members through opening and closing duties and developing improved systems and processes
  • Liaising with gaming team members to ensure superior guest service in all aspects of the operation
  • Adhering to all GCGC, BCLC, GPEB and HR policies as they relate to functions of the position
  • Performing other duties as assigned or directed

Successful Candidates will possess the following qualifications:

  • A positive attitude and a desire to excel
  • High school Diploma or GED equivalent
  • Minimum two years supervisory experience in a restaurant setting
  • Banquet and/or catering experience an asset
  • Ability to successfully obtain or maintain a Criminal Record and Credit Check
  • Serving it Right Certificate, or the ability to obtain a Serving it Right Certificate
  • Ability to work under pressure, multi-task and meet stipulated deadlines
  • Computer literacy in MS Office, Micros or other P.O.S. experience
  • Cash handling experience
  • A passion for becoming a better leader every day
  • Excellent customer service and people skills
  • Must be available to work all shifts including days, evenings, weekends and statutory holidays
  • Prior serving experience considered a strong asset


The Well Public House offers a base rate of $18.85 per hour (depending on experience), an extended benefits plan which includes medical, dental, vision care and MSP coverage, to eligible employees, RRSP, as well as provides growth opportunities to our rising stars.

If you have the drive to be a part of the leading gaming, entertainment and hospitality destination in Maple Ridge and have a passion for creating exceptional personal experiences, come join our team!

Job Type: Full-time

Job Type: Full-time

Salary: $39,000.00 to $39,200.00 /year


  • supervisory/restaurant/customer service: 2 years (Required)