Senior Manager, Business & Consumer Insights

Loblaw Companies Limited - Brampton, ON (30+ days ago)

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1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Why is this role important?

Proactively provide customer insight to business challenges and opportunities through customer analytics and insights.
Leverage Loyalty and Consumer Insights COE expertise in advanced analytics, data science, and customer research to address highest priority business challenges
Liaising with cross functional teams in merchandising, loyalty and research
Lead development of new reporting and insight tools to better empower the business to make data driven decisions
Work closely with marketing, merchants and category managers to plan and optimize promotions and evaluation trade-offs of sales vs. margin, flyer vs. loyalty
Champion the use of customer data in our decision making
Maintain best practices in promotional optimization analysis and application
Demonstrates ability to communicate effectively across different forums amongst different audiences verbally and in writing (e.g. formal presentations, one-on-one meetings, in front of large audiences, with business leaders)
Coach, develop and mentor direct report including the performance management and development of colleagues while considering on-the-job training needs for each colleague, arranging appropriate training, providing timely feedback, and succession planning

How You’ll Succeed:
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Employment Type:
Full time

Type of Role:

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.