Program Manager, Project Management Office (Business Support
Competition posting date:
Competition closing date:
Public Works & Environmental Services Department, Business & Technical Support Services, Project
Management Office Branch
1 Full-time Temporary Position (up to 1 year) - 35 hours/week
MPE 04 (2019 rates of pay)
100 Constellation Drive
The Program Manager is responsible for planning, managing and implementing project management
activities, programs, services and initiatives consistent with the departmental strategic direction and vision.
The Program Manager provides leadership and coordination in the planning, implementation and
administration of project management policies and processes across the department. The Program Manager
establishes and maintains positive client relationships with internal and external managers and stakeholders.
The Program Manager, Project Management Office provides a central coordination and integration point for
all key departmental initiatives and projects. The Program Manager will ensure alignment of departmental
initiatives and projects with the City's strategic direction and priorities, as set out by Council. The Program
Manager manages an integrated work plan for departmental initiatives and projects, which identifies key
dependencies, integration points and common draws on resources;
monitors communication and consultation plans; provides strategic advice, risk and issues management
support for departmental initiatives and projects; and acts as a centre of expertise for project management
The Program Manager is responsible for developing and monitoring operating/project budgets as assigned,
and for managing the human resources of the Unit, including hiring, termination, performance management
and discipline of staff as necessary.
Education & Experience
Four (4) year university degree in Public Administration, Business Administration or related field.
Minimum of 5 years related experience in project management, including experience in managing human
resources, external contract resources and project/operating/capital budgets, preferably in a municipal
- Experience and formal training combined with demonstrated performance and ability may substitute for
stipulated academic requirements.
Language, Certificates & Licenses
English oral, reading, writing required.
- Project management principles, methodologies and practices
- Contract document preparation and the tendering process
- General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
- Legislation, regulations, policies, guidelines and operational procedures relevant to the operational
- Program evaluation principles and design techniques
- Benchmarking techniques and concepts
- Strategic planning processes and techniques
- Change management principles and practices
- Financial management practices and budget processes
- Computer applications, including MS Office
- Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual
danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in
order to ensure the health and safety of staff in accordance with applicable legislation and City policies
Competencies & Skills
- Strategic Leadership - Sets/implements the strategic direction, understands internal and external
trends, the political sensitivities of the organization and applies this knowledge to support the long-term
vision and success of the City
- Demonstrates Business Sense - Understands the impact of decisions on the business and the ability
to strive to improve business performance; requires an awareness of business issues, processes and
outcomes as they impact the community, the City's reputation and strategic direction
- Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional
relationships and partnerships with all internal and external stakeholders
- Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently
integrates change into the organization
- Engages Employees - Leads, coaches and develops an engaged, diverse workforce of individuals
and teams, where work is a safe, respectful place and successes are recognized and celebrated
- Delivers Results - Creates effective plans and performance measures, holds themselves and others
accountable for measurable, high quality, timely and cost-effective results
- Client-centric Focus - Serves the client interest through focusing individual, team and organization
effort on identifying and meeting key and diverse client needs (the term "client" includes both internal
and external clients)
If this opportunity matches your interest and profile please apply online by using the "Apply"
button. If this is your first online application please refer to our resources on how to apply for jobs online.
We thank all candidates for their interest, however, only those selected to continue in the selection process
will be contacted.
The City of Ottawa is committed to providing quality services by establishing a qualified workforce that
reflects the diverse population it serves. The City encourages applications from all qualified individuals.
Accessible formats and communication supports are available upon request. Please contact the
HR Service Centre at 613-580-2424, extension 47411.