Senior Manager, Customer Products & Distribution, CCAU Insurance

Scotiabank - Toronto, ON (26 days ago)

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Requisition ID: 72763

Join the Global Community of Scotiabankers to help customers become better off.

Develops and implements business strategies, marketing and distribution plans and initiatives for Customer Products & Distribution across all product lines (P&C, credit and non-credit related) in the CCAU (Caribbean, Central America & Uruguay) ensuring they are executed/delivered in compliance with governing regulations and internal policies and procedures.

This includes the project management and execution of activities required to support all new initiatives and enhancements to insurance products, in accordance with CCAU Insurance’s long term and annual strategies and objectives.


Manage project work streams, including problem solving sessions, workshops with cross-functional business line and country-specific working team members and subject matter experts to deploy successful, strategic initiatives.
Synthesize findings and present clear recommendations and implementation plans to ensure impactful outcomes.
Actively participate in the execution and ongoing management of strategic plans in coordination with Director/VP, Countries, Sales and Digital Transformation teams.
Assist in developing strategic execution and monitoring plans, and coordinate with key stakeholders to support the achievement of deliverables and overall objectives.
Define and document requirements through business analysis, qualitative consumer research and analytics.
Develop business cases and corresponding funding, consensus and approvals for key strategic initiatives.
Develop and integrate protection solution initiatives across the region, including expanding key partner relationships/alliances within the region, providing a specialized geographic product and maximizing the ongoing development and innovation of distribution channels, communication and delivery capabilities for the region.
Partner with Regional Marketing to develop promotional marketing campaigns to increase profitability and inherent customer value derived from the CCAU Insurance product suite.
Participate in the Bank’s strategic planning process.
Maintain a good understanding of global trends relating to Retail Insurance products from a pricing, technology, legal, regulatory & marketing perspective
Review/analyze performance of existing product line to ensure performance is meeting expectations;
Requirements & Qualifications

Minimum 7 years experience with Product & Channel Distribution Management, Branch operational experience, training facilitation, or selling of Insurance & Retail Banking products
Develop and successfully implement product and delivery strategies.
Experience developing and implementing digital solutions.
Experience working with multiple vendors that have successfully been negotiated/implemented as a preferred vendor to distribute products/services to multiple customer segments.
Experience developing/implementing/ solutions for onboarding & retention programs.
Product Management expertise: vision, goal setting, planning, financial analysis and implementation of strategic initiatives.
Spanish is required

Location(s): Canada : Ontario : Toronto

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.