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Job Title, Skill or Employer Name
City, Province or Postal
(30+ days ago)
Roles & Responsibilities
Greet and welcome visitors; guest coordination
Managing conference rooms (schedules, catering, A/V)
Provide support for meetings and conference room reservations as needed and directed
Light administrative tasks as needed
Coordinate service requests with client executive team as needed.
Provide mail services (i.e. collect/receive, sort, distribution incoming and outgoing mail including packages)
Submit work orders for completion
Third party invoice validation as it relates to local requested work
Stock and service break room and copy center/s as needed
Report service issues with office equipment (copiers, scanners, MFP devices)
Order and stock offices supplies as needed
Communicate/escalate with appropriate parties (FM, local client, vendors, MES, etc.) as needed
Coordinate special events in support of client or JLL
Ensure all site management and operations are in compliance with company and client standards
Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
Endeavor to ensure client satisfaction with delivery of FM Services and provide a role in monitoring and increasing customer satisfaction.
Recommend continuous quality improvement practices
Manage third party COIs and local landlord related issues
Coordinate access into necessary applications as needed
Any and all other duties and tasks as assigned.
Skills & Qualifications
1-3 years of experience in a professional, fast paced environment.
Proficiency with Microsoft Office Suite including, Outlook, Word, PowerPoint & Excel
Strong organizational and analytical skills; problem solving ability
Self-starter and successful team player
Proven record of excellent internal and external customer service
Communicate professionally in a clear and concise manner (verbal and written)
Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics policy.
Flexibility with working hours as needed
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