Communications Manager

University of British Columbia - Vancouver, BC (30+ days ago)

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Job Posting

Job ID:

Vancouver - Point Grey Campus

Employment Group:
Management&Professional (AAPS)

Job Category:
Information Services

Classification Title:
Information Services, Level A

Business Title:
Communications Manager

Faculty of Applied Science

Civil Engineering

Salary Range:
$57,260.00 (minimum) - $68,738.00 (midpoint) - $82,485.00 (maximum)

Full/Part Time:


Desired Start Date:

Funding Type:
Budget Funded

Closing Date:

Available Openings:

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.

Job Summary

The Communications Manager is responsible for the development of communication and outreach strategies to enhance the Department of Civil Engineering's reputation, student engagement, industry relations, and build awareness of research initiatives. The incumbent will work in collaboration with the administrative team, faculty, and students in the Department of Civil Engineering to implement a multi-media communications strategy, while being responsible for the coordination and development of all Department-related communication and marketing-related materials, developing outreach material for student recruitment and industry partnerships, and enhancing the research and student-related initiatives.

The Department of Civil Engineering is a large department with a broad educational program to serve the diverse needs of undergraduate and graduate students. The Department offers all primary areas of study in civil engineering to both undergraduate and graduate students, including Civil Engineering Materials, Construction Management, Environmental Engineering, Geotechnical Engineering, Hydrotechnical Engineering, Structural Engineering and Transportation Engineering.

The incumbent typically works a standard day; however, flexibility is required, as some responsibilities may require an irregular schedule, including evenings or weekends.

Organizational Status

Reports directly to the Department Head. Works in close collaboration with the other members of the Civil Engineering management team. Liaises with Civil Engineering faculty, Manager Research Development, Manager Student Services , other UBC units such as the APSC Deans Office, APSC Alumni Engagement team, APSC Marketing and Communications team, UBC Public Affairs, UBC Brand and VP Academic.

Work Performed

The position takes primary responsibility for the communications portfolio of the Unit.

Develop and manage strategic communications initiatives to enhance and elevate the reputation of the Department, its faculty, students, alumni, donors, and community on a local, national, and international level.

Proactively identify opportunities to profile expertise and unique aspects of the Department to enhance its reputation and strategic plan.

Develops, supports, and/or oversees the development of communication and marketing materials for research, faculty, and student programming, including written promotional material for web and social media (Facebook, Twitter, LinkedIn, Instagram, etc.), posters, brochures, newsletters, digital signage and other signage as needed.

Responsible for graphic design, illustration work and infographics in support of online, print, and digital projects that enhance the Department profile and brand. Designs posters, postcards, reports, brochures, presentations, promotional assets, and/or illustrations, in line with the UBC brand and with attention to audience needs. Co-ordinates distribution of promotional materials across the university and wider community, including in print and digital format.

Research, write, and edit a variety of internal and external communications material, including web articles, reports, newsletters, and social media messaging.

Responsible for the development of the Department's e-newsletter.

Responsible for promoting and publicizing various department events.

Ensures accuracy of content and messaging in relevant communication materials such as the Department of Civil Engineering website, digital signage, newsletters, and other materials.

Edit submitted content, ensuring it aligns with Department needs and strategic priorities and the APSC and UBC Strategic Plans.

Develop reports on web metrics, including traffic flow and readership numbers on website, newsletters, and social media.

Coordinates and/or produces photography and video content as needed and identified in communication plans, may engage and work with campus partners to produce such content. Organizes and manages digital assets.

Engages with the APSC Communications Office, Development and Alumni Engagement, Development, and other UBC stakeholders in the implementation of communication campaigns.

Website Administration:
Using the content management system, researches, writes and/or coordinates web and social content for student, staff and faculty audiences, including, but not limited to faculty and student profiles, announcements, blog posts and stories.

Researches and selects suitable imagery for the website and ensure privacy and copyright compliance.

Student Handbooks:
Manages the production of the Undergraduate and Graduate Handbooks.

Assists the Department Head, Associate Heads, and other faculty members to determine and draft content, consulting with other UBC units as required.

Revises chapters and edits layout of each new edition. Follow up external vendors as required to ensure completion and shipment.

Performs other related duties as required.

Supervision Received

The position requires a high degree of accuracy, problem-solving skills, and project management while making decisions about communications strategies that will enhance the Department. Works independently under general administrative direction of the Head and Associate Heads.

Supervision Given

The position oversees the work and trains temporary staff and student staff in work related to the communications portfolio.

Consequence of Error/Judgement

The Communications Manager is responsible for producing content that will be viewed by the Department, the Faculty of Applied Science, other members of the UBC Community, alumni and external stakeholders. Poor management of such content, particularly on social media and the website, will have a negative impact on the Department, faculty, and the university. The Communications Manager is also responsible for coordinating deadline-driven projects and tasks, failure to meet such deadlines could result in lost opportunities for the Department and a negative impact on the Department's reputation.


Undergraduate degree in a relevant discipline. A degree in Communications, Marketing, Journalism or another relevant discipline is preferred. Minimum of four years experience or the equivalent combination of education and experience. Excellent communication skills, both verbal and written, with an ability to impart complex information to diverse audiences. Demonstrated ability to develop communications and marketing materials designed to strategically support institutional goals. Demonstrate editorial judgement with a strong sense of newsworthiness. Ability to digest complex information, including research and data, and translate into engaging content for public consumption. Knowledge of Engineering programs, research, and student programs an asset. Ability to effectively use required programs at an advanced level - Microsoft Office, Adobe Creative Suite (Photoshop, InDesign, and Acrobat), Drupal, WordPress, Campaigner, MailChimp. Proven organizational skills, exceptional time management and problem-solving skills, as well as ability to manage multiple projects and timelines. Strong attention to detail with ability to prioritize and meet deadlines. High level of diplomacy, sensitivity and professionalism. Ability to excise tact, confidentiality and discretion.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.