Vancouver - Point Grey Campus
Student Management, Level C
Associate Director, Students & Careers
The Sauder School of Business
Sauder - Business Career Ctr
$72,128.00 (minimum) - $86,587.00 (midpoint) - $103,910.00 (maximum)
Desired Start Date:
Job End Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
The Associate Director, Student Experience & Careers for the Hari B. Varshney Business Career Centre is responsible for developing and implementing strategic plans and initiatives for students' personal, professional and career services in line with the School's goals. The Associate Director provides strategic direction and input on all personal and professional development of the Centre's programming.
The Associate Director is responsible for innovation, strategic programming and cross-unit coordination of career services offered to undergraduate and graduate students at UBC Sauder. They also lead the incorporation of student insights and industry trends into best practices for the Centre, cultivating a high value professional development offering that appeals to quality business students. One of the key responsibilities for the Associate Director is to develop and implement a student experience strategy that aims to improve student awareness, engagement and satisfaction with the career centre, and work collaboratively across the centre and the School to help improve students' professional development experience at UBC Sauder.
The Associate Director plays a key role in the planning, development, and implementation of data-driven communication and engagement strategies for the Business Career Centre for its core stakeholders: students, alumni, and employers.
The Associate Director leads BCC's engagement efforts by providing a cross-program view of outcomes and supporting shared learning and best practices.
Reporting to the Assistant Dean of the Hari B. Varshney Business Career Centre and working as a part of the centre's leadership team, the Associate Director, Student Experience & Careers, manages professional and student staff. The Associate Director develops and works closely with senior-level managers in the UBC Sauder School of Business, students, alumni and the broader UBC campus managers and administrators, as well as faculty partners.
As the senior student career development professional in the UBC Sauder School of Business, this position provides leadership and expertise to positively impact student career development for all degree programs in the School.
- Leads the strategic development, implementation, measurement and assessment of personal and professional development and other career services to improve current student experience for all UBC Sauder students.
- Leads the Centre to conceptualize, innovate and develop career management programming to meet evolving student needs through strategic initiatives that support students in all aspects of their professional development.
- Identifies gaps in the provision of resources and program support and develops solutions.
- Develops and implements a student experience strategy to improve student awareness, engagement and satisfaction with the career Centre, including:
- Awareness campaigns
- Recommendations for changes to existing programs/services or the development of new programs/services
- Identifying ways to regularly and more systematically incorporate student feedback and perspective into program development and evaluation
- Monitoring student experience KPls, tracking progress and communicating progress with the Centre
- Leadership and management of cross-functional committees
- Leads development of governance for all mentorship programs that are managed or c-lead by the Centre.
- Contributes to the overall strategic plan, sets annual objectives for each direct report.
- Works with the Operations Manager to establish and manage budgets for student experience portfolio.
- Responsible for delivery of the section key performance indicators as set by Assistant Dean.
- Provides operational direction to support a full schedule of career management programs and events that span across portfolios.
- Overall responsibility for the establishment of appropriate systems and processes to ensure that student experience is optimal.
- Works in close collaboration with all Associate Directors in the Centre to ensure that there is optimal synergy in the overall delivery of career services.
- Analyzes employment data across all portfolios and student career success and provides strategic direction for redesigning and designing new programming.
- Cultivates and maintains relationships with key stakeholders including university departments, provincial/national/international employer community, student groups/clubs, and student services.
- Provides leadership and direction to direct reports, including guidance to set and achieve unit goals and outcomes; setting objectives and determining resources for team; managing professional development planning; developing, facilitating and evaluating training programs; and recruiting, hiring, evaluating performance and terminating, if required.
The Associate Director works under the general direction of the Assistant Dean of the Hari B. Varshney Business Career Centre. The position requires person capable of interpreting the position responsibilities and carrying them out with minimal direct supervision. The incumbent will take on leadership roles on cross-functional team projects with the Sauder School of Business and across the University.
The Associate Director is a member of the management team with multiple direct reports.
Consequence of Error/Judgement
Responsible for decisions regarding the design, management and effective delivery of programs and services to ensure student experience strategic goals are met. This position has a direct impact on the quality of the programs and services to students and alumni. Inability to work cooperatively with students, alumni, staff and faculty would jeopardize the effective provision of programs and services provided to students and alumni. Poor management of staff or volunteers may lead to inefficiency, discontent or grievances. Poor decision making or judgment would compromise the integrity of the Business Career Centre as well as jeopardize the reputation of the UBC Sauder School of Business.
Undergraduate degree in a relevant discipline. Minimum of four to five years of related experience or the equivalent combination of education and experience. Experience in an academic environment with proven ability to work well with faculty, administrators, students, staff and alumni. Knowledge of typical MM and MBA career fields and major MM and MBA employers. Knowledge of and appreciation for the needs and concerns of a diverse business student and alumni population. Demonstrated ability to apply and evaluate literature, research, institutional data, and theoretical frameworks to establish, manage and transform evidence-based programs and services.
Expertise and experience in designing and delivering complex programs including evaluating and measuring program effectiveness required.
Experience with new student orientation and first year experience or equivalent major student learning programs and/or community development required.
Demonstrated ability to work effectively both independently and on cross-functional teams.
Proven ability to facilitate dialogue between diverse constituents and to develop creative solutions to complex problems.
Position requires flexibility to work some evening and weekend hours as needed to effectively implement organizational programs.
Proven ability to work under pressure of critical deadlines and to prioritize a demanding workload.
A demonstrated ability to work effectively with diverse communities of students and promote inclusion. Ability to effectively lead committees and plan meetings. Ability to conduct needs analyses, plan, organize, manage,
monitor, complete, and evaluate projects within allocated time and resources. Ability to foster the long-term learning and development of staff through coaching, managing performance, and mentoring. Ability to develop and monitor budgets. Ability to analyze and interpret data, determine implications, and provide recommendations for planning, budgeting and monitoring.
Knowledge of University systems, structures, process, and decision-making structures is an asset.
Excellent oral and written communications, judgement, interpersonal skills, cross-cultural sensitivity and organizational skills are required;
Ability to make decisions independently, and to be tactful and articulate when interacting with students, staff and faculty;
Ability to manage the complexity inherent within a multi-faceted work environment focused on broad outcomes for students;
Ability to delegate, lead, motivate, coach and train staff and students effectively.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.