Why work for Millennium1 Solutions?
Our people, practices and partnerships set us apart from the rest. Not only are we great at what we do, we have fun doing it! We offer a premium benefits package that includes medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match. In addition to our excellent benefits, you will be eligible for paid vacation, extensive paid training, career progression, performance bonuses and much more!
If you are looking to jump-start your career and join a growing company, then Millennium1 Solutions is the place to be!
Do you have an engaging personality and strong ability to connect with others through conversation? Do you have a passion to work in the financial industry where you get to help people reach their financial goals by recommending products or services that expand their portfolio? Are you eager to learn, relentlessly determined to succeed, and adapt to apply feedback immediately to improve your professional performance? If this sounds like you, then this is the role for you!
In this role, you will be responsible for contacting existing customers of one of Canada’s Top Five Financial institutions with the goal of delivering a remarkable experience by offering new or enhanced services to their growing portfolio. Your will be required to meet or exceed client goals for order quality and sales performance by assigned program; while making the interaction memorable from start to finish. We are looking for candidates who have a keen interest in delivering exceptional performance standards, while being committed to customer first excellence.
Ensure the highest level of client experience in every customer interaction
Manage contact with existing customers to develop financial relationship through introducing new and existing financial products
Leverage sales tools to meet order quality standards and targets
Understand the customer’s needs and challenges and provide proper recommendations and solutions by leveraging product knowledge and problem solving skills.
Walk consumers through the benefits analysis, customized to their feedback
Achieve and/or exceed monthly sales and customer experience objectives
Use and adapt to constantly evolving technological and customer engagement tools
Maintain confidentiality of customer information
Adhere to all company policies and procedures
Minimum six (6) months of sales experience
Strong sales skills, particularly in prospecting, cold calling and relationship development
Excellent communication skills - both oral and written
Previous sales experience would be considered a strong asset
Previous Financial Services experience would be considered an asset
Demonstrated analytical and problem solving skills
Strong negotiation skills focused on delivering solutions and success outcomes
Proficient in Microsoft Suite Applications and use of CRM Applications
Demonstrated time management ability
Working knowledge of PCs and strong keyboarding skills (min 25 wpm)
Positive attitude and demonstrated ability to get along with others
Professional and pleasant telephone manner
Must have flexibility and willingness to move between various shifts
Millennium1 Solutions is an equal opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.