Field Service Representative

Siemens - Montréal, QC (30+ days ago)

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Siemens Canada is building tomorrow’s talent. That’s Ingenuity for life.

For more than 100 years in Canada, Siemens has been offering engaging and sustainable employment opportunities to those shaping our future. It’s our tradition to promote lifelong learning, develop talent and recognize success.

Siemens is proud to be one of Canada’s Top 100 Employers 2018 (eight times total), one of Canada’s Greenest Employers 2018 (six times total) and one of Canada’s Top Employers for Young People 2018 (two times total).

Approximately 4,300 employees across Canada work together to deliver solutions for sustainable energy, intelligent infrastructure, healthcare, and the future of manufacturing. We stand for engineering excellence, innovation, reliability and responsibility.

As a leading global healthcare company, we at Siemens Healthineers develop innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational, and financial challenges of a changing healthcare landscape. As a leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum – from prevention and early detection to diagnosis and treatment.

For more than 100 years, Siemens Healthineers in Canada has stood for engineering expertise with a pioneering spirit in exploring and developing business opportunities to help healthcare providers achieve their goal of improving outcomes while reducing costs. From the Atlantic to Pacific oceans, more than 450 employees in Canada work together to deliver solutions for healthcare providers, resulting in 70% of medical decisions being influenced by the technologies we provide.

https://www.healthcare.siemens.ca/healthcare-company-profile/about

Field Service Representative Level II specializing in servicing Laboratory Diagnostics instruments needed in Greater Montreal Area.

Position Overview:
The Field Service Representative is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites. Our FSR's represent the "Face of Siemens" to the customer.

The Field Service Representative reports to the Regional Service Manager at Siemens Healthcare Canada.

Responsibilities:
Our Field Service Representative will perform service, preventative maintenance and modifications on Laboratory Diagnostics instruments at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

  • Minimum Technical Degree or Equivalent Experience
  • Experience in testing, repairing and maintaining capital medical equipment
  • Strong electronics and computer background needed
  • Previous experience with the following required: Laboratory Diagnostics instruments
  • 4-5 years of field service experience is an asset
  • Willing to work different shifts as business needs dictate, including willingness to work overtime as required
  • Strong customer service and communication skills
  • Must be proficient in the use of tools and service test equipment
  • Valid driver's license and good driving record required
  • Bilingual (French and English) speaking and writing
  • Must be able to work both individually and in an established team setting
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
Preferred Knowledge/Skills, Education, and experience:
  • Technical Associates degree or equivalent experience
Start challenging yourself today in an environment that embraces diversity and rewards innovation with competitive pay, great benefits, and a global network offering real opportunity for growth and advancement.

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Job ID: 179529

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: Mid-level Professional

Job Type: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

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