Conseiller de Service / Auto Service Advisor

Gudbranson and Associates Inc. - Gatineau, QC (30+ days ago)

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Conseiller de Service / Auto Service Advisor

Midas Gatineau

Job Description

Midas Gaitneau, Owned and operated by Gudbranson & Associates Inc, a well-established, modern, 6-bay, independent automotive repair and services shop, has a position available for a Bilingual Service Advisor. We are seeking a self-motivated, energetic person with a strong work ethic and the ability to think on one’s feet. Direct experience is an asset but is not mandatory. We will provide training to the successful candidate as necessary.

Our location on Boulevard Greber in Gaitneau is hiring at this time.

We offer a truly unique experience to its employees. We offer a professional work environment with opportunity for growth, advancement, and a long term career. You’ll be given the opportunity to visit our other locations across Ottawa/Gatineau, learn about different teams & positions and create a career.

Direct Service experience is a define asset but is not mandatory. Candidates that have strong experience in automotive parts or the automotive service industry are encouraged to apply.

WE OFFER:

Our commitment to our customers is matched in our commitment to our employees.

  • Paid training
  • We offer a clean, modern work environment and supplied uniforms
  • We offer competitive compensation packages, paid vacation and company Health benefits.
  • Generous incentive and bonus program

RESPONSIBILITIES:

Our Service Managers are our CEOs – Customer Experience Officers – thus have the following responsibilities:

  • Meet with customers and determine their needs for repair and/or service of their vehicle
  • Increase customer satisfaction by building customer relationships
  • Monitor the progress of each vehicle throughout the day and update customers frequently
  • Increase profitability by maximizing sales & execute retail promotions
  • Responsible for overseeing the technician working on customer's vehicles including their time management/efficiency, parts ordering, and job completion times
  • Communicate with staff and customers in a friendly and professional manner.

REQUIREMENTS:

We are looking for employees that WOW our customers and enjoy doing so:

  • Strong communication skills
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Are detail-oriented, have a professional appearance and strong work ethic
  • Computer literacy is mandatory
  • Punctuality, responsibility and integrity
  • A valid Ontario driver’s license is required
  • Strong language skills in English and French.

If you would like to pursue a fulfilling and rewarding career in the automotive industry, please email your resume or drop it off in person at 155 Boul Greber, Gatineau, QC from 7:30 – 5:30 Monday to Friday, and Saturdays from 8am to 1PM.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

– Female candidates are strongly encouraged to Apply

Job Type: Full-time

Type d'emploi : Temps Plein, Temps Partiel

Certificats et autres accréditations:

  • Valid Driver's Licence (Requis)

Langue:

  • Française (Requis)
  • Anglaise (Requis)