The Modern Workplace Specialist, will be responsible for working with Business Decision Makers to understand their unique business needs. Covering multiple areas including Security & Compliance, Teamwork, Insights, Surface and Modern Desktop to architect a solution that will empower their employees and drive their business.
The role will be responsible for nurturing a stable of current clients, identifying and developing new business opportunities. The skills in client relations, Microsoft Collaboration Software, audio /video, and IT knowledge will serve well in this role. Will manage the life cycle of customer engagements from initial consultation, through deployment and implementation, and maintaining on-going support. Work closely with the Product Management Team, Applicable Vendor Partners and Sales, and will work closely to develop your plan for achievement on vendor specific revenue growth, profitability, rebate objectives and quality service metrics.
Essential Duties & Responsibilities Required:
Excellent Communication, strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
Ability to conduct presentation & demonstrations of products – remotely or at customer site
Achieve Key Performance Indicators that support corporate initiatives including, but not limited to monthly sales goals, customer breadth, renewals and rebate objectives
Focus on account growth and development and expanding product mix and customer share
Engaging Tech Data's inside and outside field organizations to educate and promote vendor programs, provide sales support and assist in closing opportunities, as well as liaise with other departments on behalf of customers.
Aggressively identify, track and close bid and renewal opportunities
Independently and directly engage with customers in order to solidify business relationships and thorough understanding of their challenges and opportunities, as well as uncover new opportunities to increase revenue and profitability.
Develop relationships with main vendor representatives and represent or accompany the vendor at customer functions, road shows, training, etc (as required)
Remain knowledgeable and up to date on all essential vendor programs, technologies and products as well as participate in the development and presentation of sales and customer training
Outbound calling projects including communicating special offers and promotions to customer base
Qualifications, Required Knowledge Skills & Abilities and Working Conditions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the specialized or technical knowledge, skills and related experiences. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have Preferred Educational level: Post Secondary Education University degree
Type of work experience:
Sales of Information Technology Products to Re sellers Sales of Software products and solutions to re sellers or end users
Microsoft 365 knowledge
Surface and Modern Desktop
IT/ Collaboration Software Sales
Years of experience in the industry : 3-5
Other related experiences:
Bilingual (English / French) is highly preferred
Strong understanding of information technology and systems
Follow up skills, good communication
Recognize and attend to important details with accuracy and efficiency
Ability to work independently with minimum supervision
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Revenue, GP, and Rebate Attainment
Profitability Performance Report Card
Market share objectives
Join our team to connect the world with the power of technology!