Food Runner - Italian Restaurant

Hard Rock International - Ottawa, ON (30+ days ago)

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We are looking for two energtic, customer focused team members to join our exciting new Italian Restaurant family! In the food runner position, you will assist the team to bring to life the ultimate dining lounge - Bringing a modern and upbeat experience with pasta, pizza & other familiar Italian favourites served in a relaxed, vibrant space. Imagine a group of your closest friends, DJ music all while you savour the zest and spirit of Italian culture and cuisine!

Feel the VIBE, live the EXPERIENCE and join a team that ROCKS!

What’s in it for YOU?

A vibrant working environment
Group Health Benefits (Optional upon Eligibility)
Pension (Optional)
Ability to grow within the Organization!
Flexible availability - the ideal candidate is available to work evenings from 5 pm until 12 am (Wednesday - Sunday)
Create a vibe that brings the ultimate Italian dining experience - bringing personality and customer service to life!
Bussing and correctly setting tables in a fine-dining environment
Understand and follow specific instructions for excellence in food and customer service
Work with the team to create a smooth work flow
Become well-versed with menus, wine lists, and daily specials in order to make recommendations and provide the best possible service if required
Coordinate efforts with the kitchen to ensure timely delivery of food items to the front end
Assist patrons in deciding which dishes to eat according to their specific tastes
Maintain a consistent supply of food items and condiments as per restaurant requirements
Maintain and ensure the overal cleanliness of the restaurant
Follow all food safety, sanitation, service laws and regulations
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique!
Lives the Brand
Performs all other job-related duties as request

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.



Fine dining experience is strongly preferred (minimum 2 years)
Wine knowledge, SmartServe is an asset
Performs duties which require bending & reaching
Standing or moving, for up to 8+ hours
Ability to turn or twist body parts in a circular motion
Maintains a well-groomed appearance
Follows all uniform guidelines
Practicing all general safety & sanitation standards
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests and co-workers
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment


Must possess strong listening skills
Excellent customer service skills, preferably in a fine-dining or related environment


Ability to stand and sit for extended periods of time
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell
The employee must frequently lift and/or move 50 pounds or more
Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.