Sr. Product Manager Systems & SW, LGS

Dormakaba Group - Montréal, QC (8 months ago)

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Purpose of the Function:
Responsible for the product management of the LGS Systems and SW from launch through all steps of the life cycle management.

Key responsibilities:
Responsibility for the following activities in Systems:
Define product strategy and goals in line with the overall LGS strategy, including life cycle and phase in/phase out
Manage the product roadmap and prioritizing upcoming work to be done for area of responsibly
Gather and prioritize system requirements coming from sales and the customers
Work closely with the other members of the Lodging Product Management team to insure the seamless and sustained integration of the systems into the Lodging product line
Gather and monitor competitors’ solutions and activities and perform competitor analysis and bench marks on a regular basis
Identifying future market feature trends and eventual gaps in product portfolio
Cooperate with the marketing group on launch plans, technical documentation and any other deliverable from the market shared resources group
Develop business cases with «business owner», and mange into road map per global LGS strategic objectives
Prepare and present Investment Application for new development projects (IAS)
Constructively communicate and work with Engineering and other departments for alignment, team work and optimal work processes
Be a proactive innovation driver aligned with the established global LGS strategy
Help developing training programs and train other departments and regions to secure the needed product knowledge is passed on to perform their various functions (project management, sales and support)
Perform cost, price and margin analysis, product demand analysis and price list management (Webstore and available price lists)
Working with marketing and other departments to ensure that the company produce & maintain company literature such as instructions, brochures, installation guides, manuals, etc. for the company, websites and the webstore
Communicates relevant product changes and updates to the sales and support teams
Manage price lists and supports the sales teams and SBO’s with pricing
Travel to occasional customer meetings for innovation workshops/VOC and trade shows. Other business travel maybe required from time to time
Closely track, bench mark and report activities on regular basis according established reporting process at any given time
Gather, evaluate and prioritize system requirements coming from sales and the customers
Start journey towards cloud based systems and SaaS and recurring revenue model
Create dashboard and report monthly on progress and revenue development
Develop and manage System strategy toward single solution platform going forward and EOL of other systems
Other general & specified duties may be assigned
Job Requirements

Qualifications required

8-10 years of technology environment innovation experience, with at least 3 years in software
University degree in Business Administration or Computer Engineering or equivalent
Bilingual (English, French)
Rigorous and disciplined
Well organized
Great team spirit
Excellent communicator
Results-oriented
Ability to work under pressure
Proactive and driven
Transparent in dealing with colleagues
Inclusive work style
High work ethics
Customer orientation
Eye for details
Experience in training larger groups on products and solutions
Ability to present to customer, internal departments and upper management as needed

We offer

A fast-growing international company
A stimulating, fast and friendly work environment
An opportunity to highly contribute to the success of the company
Competitive global compensation
Free parking and on-site cafeteria
A 3-minute walk from Namur metro station