About Q4.Q4 is a leading global provider of cloud-based investor relations, with the mission of partnering with customers to achieve their strategic IR objectives. Through best-in-class customer experience and an innovative suite of IR technology, Q4 is a trusted partner to over 1,500 of the world’s largest brands. Q4’s comprehensive portfolio of IR communications and intelligence solutions, supported by an industry-leading customer experience model, empower customers to build impactful and strategic IR programs. Q4 has offices in New York, Toronto, Hamilton, Copenhagen, and London.
To learn more, visit: www.q4inc.com.The gig.Q4 is a team of creators, builders, and disrupters who specialize in solutions for investor relations. We develop products that are constantly evolving, solving problems, and pushing the boundaries of what technology can do for capital markets. Our products are built from scratch and leverage the strengths of every developer and team member at Q4.Our busy Infrastructure team is expanding. We are seeking individuals who can own their piece of our complex environment and showcase their expertise.
Key ResponsibilitiesWork with multidisciplinary cross functional departments (IT, Security and Product Architecture teams, etc) to implement and maintain infrastructure solutions and specifications according to internal and client requirementsMaintain active directory, domains and patching of Q4 systemsProblem Analysis (identifying abnormalities, etc.) and resolution, monitoring and documenting RCA.Proficient in ITIL change management methodology.Manage, maintain and update Cloud hosted environment in AWS cloudCoordinate activities of 3rd party hosting and service providersWork to automate management tasks, streamline processes, and improve reliability, uptime, efficiency, consistency and security throughout the infrastructureConduct and report on scheduled and regular reviews of Q4 Capacity, Security Events, Access/Permissions and patching.Provide Level 2 and 3 support for infrastructure operations teamExecute platform setups, configs and troubleshoot for new Q4 Clients.Take part in Disaster Recovery implementation, testing, and executionWork closely with the Infrastructure team as part of 24x7 on-call support team and collaboratively plan and execute off-hour provisioning, maintenance and operations activities for the infrastructure.QualificationsStrong knowledge of AWS cloud environment5-7 years technical experience in administration support and infrastructure implementation and support along with mid-Level experience (5+ years) in all aspects of system administration of Microsoft Windows Server and/or Linux systems to deploy and maintain global infrastructure services (RHEL/CentOS and Windows Server 2008R2/2012)Strong knowledge of Active Directory, Domains and Group Policy and Directory Services/LDAPExperience with patching servers and desktops General knowledge of Storage technologies (i.e. SAN, NFS, iSCSI)General knowledge of Networking technologies (i.e. TCP, Load Balancing, Routing, Switching, Firewalls, WPA with RADIUS)General knowledge of designing, troubleshooting, monitoring and tuning web application environmentsGeneral knowledge of relational databases (i.e. Microsoft SQL Server)General knowledge of application and OS performance tuning in Windows and Linux environmentsExperience supporting applications in shared or virtual environments both on premise and cloud hosted.Flexibility in scheduling with a willingness to work extra non-standard hours as requiredAbility to work well within a multidisciplinary team structure, but also independentlyStrong interpersonal and verbal and written communication skillsDemonstrable track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment.Why Q4?We work hard, and we have fun.
Success is what motivates us everyday to be the best and keep winning in the market. We offer a variety of perks to ensure our team can always work hard and play hard:Unlimited paid time off. Enough said.Flexible work schedule.Competitive salary and health benefits.Employee Assistance Programs. We help you focus on your work life balance!Dog-friendly office.
Hope you can handle cuteness overload!Food for thought. Complimentary tea, coffee and snacks!Themed socials. Karaoke, maybe a costume?Tuition Reimbursements. We invest in your continued learning!!Hackathon events.
For all who love to design and build.Collaborate with a fun bunch of bright, talented co-workers.Trendy, open concept offices in a hip part of town.Join #Q4orceQ4’s diverse culture fosters a friendly, open-minded workplace. As a member of a dynamic, high-performing team, each Q4 employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact. With great reasons to work here, take advantage by submitting your application to join our growing team.