HR Coordinator

Iris Technologies Inc - Markham, ON (14 months ago)

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Iristel is Canada’s largest and fastest growing carrier. We’re committed to changing the way people communicate, and improving the way they work — connecting employees, devices and applications, to support greater collaboration and better performance.

Founded in 1999, Iristel operates one of Canada’s largest facilities-based voice networks extending coast to coast to coast. Iristel offers a host of communication services, such as, cloud voice and carrier services, as well as a suite of services both domestically and internationally. These include wholesale voice, data, 911, SMS and platform services that are supported by Iristel’s unified VoIP and GSM networks.

It is the majority owner of Ice Wireless, a facilities-based mobile network operator that delivers state-of-the-art 3G/4G/LTE-A technology to rural and remote areas in Canada’s North.

Iristel’s success is based on its vision, experience and expertise. The company has evolved from a small start-up to an international telecommunications service provider and today is an industry leader setting the course for tomorrow’s new and exciting wireless IP services.

Job Title

  • Human Resources Coordinator, Contract position for 6 months to start immediately. Depending on business needs, contract may position can extend to 1 year, and possibly moved to permanent status.
Reports To

  • Human Resources Manager/Director
Job Summary

We are seeking an HR Coordinator to join our team! You will provide assistance and facilitate with the human resource process, including performing activities from updating employee records, work on special projects, support the HR Department, assist with the recruiting process and retaining existing hires, and communicate with other departments within the organization on behalf of human resources.

General Accountabilities

  • Work directly with and report to the human resources manager/director regarding all HR endeavors
  • Demonstrate a thorough knowledge of current HR management practices, employment standards, and federal and provincial legislations (e.g. employment laws and regulations)
  • Creating and coordinating internal and external communications to support HR initiatives
  • Developing, updating, communicating and enforcing HR programs and policies
  • Drafting and distributing memos, as well as compensation, disciplinary, and termination letters
  • Consulting with management to identify and analyze current and future business issues and needs; as well as providing requested reports and documents
  • Act as a liaison between employees and management, as well as between employees and benefit vendors/administrators
  • Performs clerical functions, including making photocopies and faxing documents
  • Responding to and registering all internal and external HR related inquiries, requests or complaints and provide guidance and assistance
  • Participate in strategic planning through researching, forecasting, analyzing and implementing programs and projects; and generating prescribed updates and reports on programs and initiatives on a regular basis (ex. Career path programs)
  • Support the recruitment, interview and new hire process by preparing job descriptions, posting job openings, sourcing candidates, screening applications, coordinating the selection process, preparing the interview schedules/agenda, performing background and reference checks, and issuing employment contracts/agreements etc.
  • Help with new-hire procedures and onboarding: including performing employee orientation and training, creating new employee files and update records, administering employee handbooks and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons
  • Present any new or additional training materials to employees
  • Ensure all employee records are filed and maintained correctly and kept confidential
  • Updating and maintaining all company property information on the ADP Database
  • Organize, maintain and update all employee data and staff transactions (contact information, earning rates, absences, promotions, payroll, personal information, leaves, employee transfers, turnover rates, terminations etc.) in both paper and the ADP database and ensure all employment requirements are met
  • Assist in creating and maintaining employee handbook
  • Assist in creating a skills/certifications gap analysis
  • Administering or assisting with payroll and benefits including employees’ selection of hours process and annual vacation requests
  • Ensure payroll process is correct, and resolve necessary payroll inquiries
  • Reconciles benefits statements and manage in-company healthcare and pension plans
  • Make sure all health and safety regulations are followed; participate in health and safety committees
  • Managing internal event organization and coordination, including recreational events and training development activities
  • Coordinating HR meetings and workshops, including agenda preparation and distribution, as well as any HR Events focused on employee recognition
  • Assists with the employee performance reviews and termination processes
  • Execute all employee termination procedures including advising employees on their rights and any benefits they are entitled to
  • Help maintain positive employee relations and work to ensure worker satisfaction through education of HR policies and by fostering a positive work environment
  • Conducts audits of HR programs and recommends corrective action
  • Implement company culture, values and policies
  • Produce and submit reports on general HR activity
  • Keep up-to-date with the latest HR trends and best practice
  • Assist in ad-hoc HR projects, like collection of employee feedback
  • Provide support to the HR department and other departments as needed
  • Performs other related duties as needed.
Job Qualifications

  • Education: Bachelor's degree in human resources, business management, or a related field
  • 1-2 years of experience as an HR coordinator or relevant human resources / administrative position
  • 1-2 years of ADP Workforce Now Experience
  • CHRP Designation is an asset
  • Bilingual in French and English

  • Excellent verbal and written communication skills
  • Knowledge and exposure of labor law and employment equity regulations
  • Ability to build rapport with all employees
  • Strong organizational and time-management skills
  • Attentive listener
  • Highly organized and detail oriented
  • Outstanding communication and interpersonal skills
  • Skilled at multitasking and being able to adapt in a dynamic, diverse, and fast-paced environment
  • Highly computer literate with capability in email, MS Office (MS Excel and MS Powerpoint, in particular) and related business and communication tools
  • Strong analytical, problem solving and decision-making skills
  • Effective conflict-management and change-management skills
  • Works well under pressure and meets tight deadlines
  • Experience in creating organizational charts, reports, and other documents
  • Effective HR administration and people management skills
  • Exposure to payroll practices, and compensation management
  • Prioritizing and planning work activities in order to manage time efficiently while managing a high volume of work
  • Ability to be flexible, confident, take initiative, as well as being able to work independently, as well as in a group
  • Knowledge of human resources processes, functions and best practices
  • Experience with HR ADP Workforce Now database
  • In-depth understanding of sourcing tools, like resume databases and online communities
  • Ability to be reliable and handle data with confidentiality
  • Positive and personable
  • Excellent collaborator
  • Able to follow directions accurately and without hesitation
  • Professional integrity and sense of responsibility and accountability