Condominium Sales Support

Elora Mill Hotel & Spa - Cambridge, ON (30+ days ago)

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Pearle Hospitality is looking for a detail oriented and analytical individual who can confidently navigate and manage the complexities of real estate deal management. The individual in this role will often be required to perform accounting-related, administrative and clerical duties with accuracy and in a timely manner. Thorough and effective, even under pressure, the perfect candidate for this position thrives when multi-tasking in a busy environment.

Responsibilities - Contract/Transaction Manager

  • Develop processes and procedures to aid in the monitoring and management of our contracts/transactions
  • Review and monitor contractual obligations to validate all terms and conditions are met by their critical date(s)
  • Perform documentation audits to ensure accuracy and completeness (i.e. offer clauses, conditions, FINTRAC, dates/prices, deposit dates/amounts, signatures/initials, mortgage approvals, etc.)
  • Summarize and communicate key contractual requirements and obligations and become the “go-to” individual for addressing any contract issues
  • Develop and implement contract management tools, templates, methods and processes - Input contracts into various systems
  • Develop and maintain a client management system
  • Maintain all key document control and electronic filing
  • Manage record keeping for all contract-related correspondence and documentation
  • Liaison/communication with various parties (i.e. sales team, lawyers, property management company, the purchaser(s), Tarion, etc.)
  • Escalates critical contract issues to key internal constituents to ensure timely and appropriate resolution
  • Ensure all deposit cheques are received prior to set out deposit date according to deposit structure
  • Ensure proper documentation relating to unit finishes is supplied to the Construction Manager
  • Arrange, coordinate and document Pre-Delivery Inspections with the purchaser(s) and Construction Manager
  • Initiate continuous improvements (develop and/or improve upon training manuals)
Responsibilities - Tarion

Perform all duties under Tarion with full power and authority to bind the Vendor/Builder in connection to all matter relating to warranty obligations, including without limitation the following:

Reviewing submitted warranty forms, conciliation requests, builder repair timelines, uploading documents to case information;
Reviewing and updating Common Element Performance Audit Tracking (CE PATS);
Submitting/Editing and/or cancelling enrolments, Certificates of Completion and Possession (CCP
Reviewing enrolment and possession details; and
Customer Service Standard and Administrative Stats
Perform all duties under the Ontario New Home Warranties Plan Act,. with full power and authority to bind the Vendor/Builder in connection to all matters relating to registration and/or renewal, including without limitation the following:

Completing, submitting, verifying and executing for and on behalf of the Vendor/Builder applications for registration and/or renewal, including submission of all necessary or desirable backup or accompanying materials such as information about the officers, directors, principles and key individuals within the organization, financial statements, net worth statements, reference letters, security documents, deposit trust agreement, and performance bonds; and/or
Agreeing to any terms and conditions in connection with the registration and/or renewal of the Vendor/Builder

Recommended Skills:
Proven analytical, problem solving, critical thinking skills, demonstrated through relevant education and/or work experience
Adaptable and flexible to the changing needs of the business
Compliance and Contract management fundamentals
Continuous improvement focus to refine business practices/policies and manuals
Ability to interact, communicate and present ideas, even if different from other viewpoints
Professional regarding time management, deadlines and interactions with team members and third parties (vendors)
Ability to balance multiple short and long-term objectives/projects alongside recurring tasks
Ability to work accurately and effectively under pressure
Entrepreneurial: the drive, flexibility and willingness to go the extra mile to add value
Required Education: Diploma/Certificate or University Degree in Business Administration

Required Experience: Contract management: 3-5 years; Finance background and Operational experience an asset

General Working Conditions: This is a full-time 40-hour work week, position normally conducted during business hours of 9:00am to 5:00pm, with the occasional need to work beyond these times to meet deadlines.

Location: Elora, ON