Support Runner - Four Points by Sheraton Kelowna Airport

Argus Properties Hospitality - Kelowna, BC (30+ days ago)

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The Four Points by Sheraton Kelowna Airport is currently accepting applications for Support Runners. Support Runners provide support to Servers by running food, as well as monitor food quality to ensure Gulfstream and Four Points by Sheraton standards.

What We Offer:
Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina);
World-wide accommodation and dining discounts with Marriott brands;
An excellent work environment, and the opportunity to be a part of the number one hotel in Kelowna, per TripAdvisor.

Responsibilities & Accountability:
Answer questions about food, beverages, wine, and other restaurant functions and services when necessary
Communicate with Servers and Hosts to maximize seating
Practice a high level of floor awareness and clear/clean as required
Manage the proper set up of the coffee station, expo pass.
Running food to tables, ensuring that plates arrive at the proper guest (no auctioning off)
Monitor food quality and presentation standards
Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
Be thoroughly familiar with the causes of food contamination and the methods of prevention
Follow all food safety standards and systems
Deliver IRD orders as per Marriott standards
Empty garbage, change linen bags and dispose of garbage and recycling
Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
Other duties as assigned or required

Skills and Qualifications:
Previous Host or Serving experience in a similar environment is an asset
Serving it Right Certification a requirement
High attention to detail
Ability to remain calm under pressure while working in a fast-paced environment
Organizational skills
Ability to take direction and prioritize
Strong oral communication skills
High level of product knowledge
Ability to maintain a level of professional urgency and momentum
Ability to work flexible hours including days, evenings, nights, weekends, and holidays, including overtime as required
Must be legally eligible to work in Canada without restriction