Resort Front Desk Clerk

Cozystay Holdings Inc. - Kelowna, BC (27 days ago)

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A place of adventure, a place of comfort, a place of belonging, a feeling of home, anywhere you go. Cozystay Signature is creatinga unique environment for travellers looking for a place to rent where they feel secure and relaxed from their initial search online to their destination they picked to stay. We are looking for a Front Desk Clerk at Cozystay Signature - Lake Okanagan Resort.

Responsibilities include, but are not limited to:

- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule special services, such as spa treatments, when guests inquire
- Refer guests to local amenities and venues
- Communicate guests’ requests and complaints to the appropriate department

Job Type: Full-time

Job Type: Full-time

Experience:

  • Front Desk: 3 years (Required)