Systems Administrator

Yellow Pencil - Vancouver, BC (30+ days ago)

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As our next Systems Administrator, you’ll need to innovate and maintain services through Google Cloud Platform for our public sector clients. You pride yourself on your attention to detail and have a desire for consistency and repeatability. You’ll look for ways to optimize how we work to make us more efficient; you don’t believe in band-aid solutions. In this role, you will work with our clients to ensure sure they have a great experience and top-tier support.

We’re not going to tell you what to do – we’re counting on you to figure out the real problem and how to solve it. We don’t expect you to be an expert at everything to start, but a person who is willing to learn something new and is excited to start solving interesting infrastructure problems. We need someone that’s not afraid to ask questions or pipe up with new ideas. We want you to be ready, willing, and excited to keep up with the industry.

As our next sysadmin, you'll be joining either our Edmonton, AB or Vancouver, BC offices.
Build, scale, and maintain infrastructure
Apply system and application security patches
Create and test deployment plans for new services, new solutions, and updates
Follow and digest detailed technical instructions
Document issues, solutions, and network environments
Collaborate with your team and accept feedback
Respond promptly to support requests from our clients through a ticketing system, phone support, and email
Monitoring and responding to urgent client and/or data center issues 24/7/365 as part of an on-call rotation through PagerDuty

3+ years experience supporting servers and it’s users
Can explain complex technical scenarios to clients in language they can understand
Exceptional skills in troubleshooting and critical thinking
Know, love, and embrace automation
Writes killer technical documentation
Responsible and independent – can work with little supervision
You should know a lot about scaling, maintaining, and troubleshooting these technologies: Google Cloud Platform (or similar), Ubuntu Linux (or similar), Apache, Nginx, MySQL, MariaDB, Postgres, Drupal
Familiar with PHP, Python, and BASH
Intimate with best practices in website and database security