Service Technician - Maintenance

Patterson Dentaire / Dental Canada Inc. - Edmonton, AB (30+ days ago)

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Why join Patterson Dental?

Patterson Dental Canada Inc. is a value-added distributor focused on providing best-in-class products, services and technology to the dental market. Driven to meet the needs of healthcare professionals in this growing market, Patterson provides a total-package approach to doing business.

Our customers benefit from a diverse platform of products and services, as well as the convenience and peace of mind that come with relying on one trusted partner for everything they need.

Job summary:

We are looking for a Service Technician – Maintenance to join our great Technical Service Team at the Edmonton branch. The Service Technician will provide maintenance/repairs on a variety of dental equipment and products. The technician learns and follows manufacturer guidelines relative to the repair of devices.

Major Duties:

  • Determines the parts, supplies or tools required to complete service requests.
  • Uses, maintains and secures test devices and tools used to adjust, calibrate and repair equipment.
  • Repairs equipment to manufacturer specs.
  • Ensures the service commitments are met within standard response time.
  • Work with Sales Representatives' to present Maintenance Agreements to customers.
  • Follow repair and manufacturer schedules for customers on Service Agreements.
  • Complete all required paperwork i.e. work orders, repair tags, equipment loaner tags.
  • Learns and follows specific manufacturer guidelines for repairs as well as all company policies related to asepsis.
  • Trains customers on the use and basic maintenance of all equipment sold.
  • Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
  • Manages inventory and restocks when necessary.
  • Performs other duties as assigned.

Job qualifications:

  • Electronics diploma or any other relevant experience.
  • Background in contracting, plumbing, mechanics or electrical is preferred.
  • Strong customer service skills and a positive attitude.
  • Strong organizational skills, sound judgment and excellent decision-making abilities.
  • Knowledge of the dental industry is an asset.
  • Excellent oral and written communication skills in English.

Additional information:

Salary: To be discussed

Job reference: 966-15

We will only communicate with the selected applicant.

No telephone information will be provided regarding the job or the company.

We subscribe to the employment equity program.

Job Types: Full-time, Permanent