1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5
The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.
Why is this role important?
The Senior Manager Business Change is responsible to partner with business clients to deliver the benefits and business results that are directly tied to colleagues needing to do something different for various business initiatives within the Loblaw organization. Using Loblaw’s structured, scalable approach, this role enables the people side of change by collaborating with stakeholders at various levels, across the organization. The successful candidate will have a high-level understanding of communication strategies, organizational design, business process, as well as project management.
What You’ll Do:
Using Loblaw’s change management approach, you will be accountable to design and develop high value strategies and plans to enable colleague adoption and usage, managing the people side of change and driving required business results. This is accomplished by:
Partnering with business leaders and stakeholders across various functions to enable colleague adoption, greater utilization and higher proficiency on the changes impacting them / their colleagues
Identifying impacted colleagues / teams and defining role changes required due to the project / initiative
Partnering with the Project Managers to ensure there is equal balance between the technical side of the initiative/project and managing the impacts on people as well as ensuring Change project plan is integrated into overall project plan
Partnering with Learning & Development and Communications, to develop actionable and targeted change management plans that include and integrate training and education as well as communications to enable successful change adoption and sustainment
Working closely with HR business partners to define the impacts to roles, jobs, and organizational structure changes required to support future state business capability
Defining, assessing and monitoring readiness/commitment of stakeholders to identify risk, resistance areas and develop appropriate mitigation plans to address concerns and impacts
Identify adoption and usage metrics, measure and monitor progress. Create and enable reinforcement methods as required
Engage and actively coach stakeholders to fulfill their role as a sponsor or people leader supporting their people through the change
Prepare colleagues for future state business capabilities, and build commitment organizationally and individually
Works closely with HR and business leaders to help build greater understanding of change management and build organizational change capability
This role is right for you if you are….
Focused on the customer , understanding the impacts of all we do on our end customer
Focused on the colleague, bring the “voice of the colleague” to the business changes
Outcome focused and comfortable taking calculated risks to better serve the customer and learn fast and course correct as required
Curious and ready to take on new challenges , open to doing things differently to continue to evolve the change management function and building organizational change capability
Flexible and agile thriving in a fast paced, challenging and constantly changing work environment
Resilient, able to operate autonomously and maintain composure in the good and not-so-great times during project lifespans
Comfortable operating in states of high confidentiality , aligned with being an HR function and exposed to strategic business initiatives
What you bring
University degree / post-secondary degree, preferably in Human Resources or Organizational Development (note: equivalent combination of education and experience will be considered)
Minimum 5 years of relevant work experience in Change Management, Human Resources, Organizational Design
Demonstrated ability leading, supporting large scale change efforts and successfully meet timelines and milestones
Ability to build strong relationships and collaborate with stakeholders across all levels of the organization
Strong strategic thinking and problem-solving skills as well as the ability to work tactically and make data driven decisions
Ability to deal with complexity, ambiguity and operate within a fast-paced, multi-project environment
Strong presentation, facilitation, organizational and project management skills
Demonstrated ability to influence, effectively communicate ideas and develop strong partnerships across Human Resources and Business Units in all levels in the organizations
Considerable working knowledge of the Human Resource function, along with a solid understanding of the various business unit work environments/models and their specific needs/requirements
High proficiency in Microsoft Office products (Word, Excel, Power point, Outlook)
Exposure to change management discipline/ methodology considered an asset
PROSCI certification advantageous
How You’ll Succeed:
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Type of Role:
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.