Community Relations Coordinator - Sales Manager

Symphony Senior Living Orleans - Orleans, ON (4 months ago)

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Symphony Senior Living is a leading provider of quality senior services in Canada; we provide private pay services to residents in our beautiful communities, from assisted living, dementia care through to end of life. We are the true alternative to a Long-Term Care facility – to that end we are NOT a medical institution we are the HOME to many seniors of many levels of ability. We Serve BOTH our Seniors and Their loved ones.

We are currently seeking a passionate and experienced leader to join our teams as Community Relations Coordinator at our Orleans location. You should be ambitious and driven in your pursuit to assist residents and Families; that means this is NOT a 9-5 Monday to Friday job -- needs come at all times day and night. Our most successful team members in this position, are driven to succeed, extroverted, love interacting with people and moving residents into their new home, where they can get the support they need. They are creative in their approaches and rejection is just a minor hurdle to over come. They must be VERY comfortable with health care needs in general and can learn quickly the industry and terminology.

You should be interested in this position if you love working with people and you find the challenge of connecting and serving residents with physical needs rewarding! The perfect candidate may have experience with a variety of industries including customer service operations, food service, hospitality, retirement home or long-term care.

Successful CRC's have an opportunity to make as much as 70K or more; base salary ranges from 40-55K depending on experience and education and with a very generous sales commission and property specific bonus!!

PLEASE PLEASE SEND US A COVER LETTER WITH YOUR RESUME; INDICATE WHY YOU WANT THIS OPPORTUNITY AND ONE SKILL YOU HAVE,THAT MAKES YOU UNIQUE !!! We will NOT review a resume without a cover letter, sorry!

Job Qualifications:

  • Compassion, Common Sense and Empathy required
  • A sense of urgency and ability to work variable hours: between 8 am and 8 pm you need to monitor email inquiries and handle or route accordingly.
  • Must be able to work flexible and periodic weekends, and evenings and function as part of a team that ensures 7 day management coverage onsite. Mature perspective and 5-10 years experience in some management or sales preferred.
  • A desire to help others: we don’t “sell” we Help and Serve families, residents and loved ones.
  • Comfortable with cold calling, phone and in person follow up, medical situations, hospitals and clinics, seniors and dementia.
  • Computer skills are a MUST: for updating CRM leads, excel and other basic reporting.
  • A college diploma or University degree in Sales and Marketing, Social work, PR, communications or similar function is beneficial but not required.
  • Must be in good physical and mental shape as this job can be both demanding and involve situations were as part of a team you will be expected to cover emergency situations.

Other Items to be aware of:

  • Symphony is an equal opportunity employer
  • This position is a Non-Union position
  • You must pass a vulnerable sector back ground check
  • You must be able to work with Dogs and Cats and other animals
  • You will not be allowed to wear scrubs or medical uniforms
  • Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
  • You must be legally allowed to work in Canada
  • You must be in good physical health as this job requires lifting, sitting, standing and walking.
  • Must be able to read and write in English to a minimum High School Level

We thank you in advance for your interest, but only those that have a cover letter and resume and we chose to interview will be contacted.

Job Type: Full-time

Experience:

  • sales: 3 years (Preferred)

Language:

  • English (Preferred)
  • French (Preferred)