Bilingual Trade Desk Sales Representative

Cox Automotive Canada - Milton, ON (30+ days ago)

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About Cox Automotive Canada

Cox Automotive is transforming the way the world buys, sells, and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. In Canada, the Cox Automotive family includes Dealer.com®, Dealertrack®, HomeNet®, Manheim®, NextGear Capital®, Ready Logistics®, RMS Automotive®, vAuto®, VinSolutions® and Xtime®, along with a host of other brands in other countries. The global company has 34,000 team members in more than 220 locations and is a partner to more than 50,000 auto dealers, as well as most major automobile manufacturers. Cox Automotive is a subsidiary of 120-year-old Cox Enterprises, Inc., which has revenues exceeding $20 billion and approximately 55,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive Canada, visit coxautoinc.ca.

Job Description:

Cox Automotive Canada’s mission is to transform the way the world buys, sells, owns and uses cars. We are looking for high energy, motivated sales individuals with strong communication skills for this specialized role. It is an exciting position that brings together our buyers and sellers, making the sales process more efficient. The Trade Desk is the heartbeat of the physical auction and our new revolutionary digital auction platform in Canada. This position plays a fundamental role in achieving overall sales objectives by managing and closing leads, as well as responding to customer calls and inquiries. This individual will assist in client retention, customer support, networking/building relationship with existing clients, and prospecting new customers. The selected candidate must be able to work shifts scheduled Monday through Friday 8am-5pm with the ability to work occasional Saturdays and Thursday evenings.

Job Responsibilities:

  • Negotiating offers (IF bids) from our physical auction by contacting both the bidder and the seller in a timely matter.
  • Facilitating all incoming offers from our digital auction platform (MUVIT) to ensure users have an optimal experience.
  • Providing in-person/over-the-phone support between our physical and online auctions so that dealers can place offers on vehicles any day of the week.
  • Educate customers on our new digital auction platform, Simulcast, Manheim.ca, and other related products.
  • Develop and strengthen relationships with dealers to improve overall sales.
  • Respond to dealer inquiries, problems, or concerns in a professional manner and escalate as necessary.
  • Load inventory for dealers (including ‘no sales’ from the physical auction) onto our digital platform.
  • Monitor notifications generated online (ex. purchase confirmations, offers) and facilitate transactions through completion.
  • Confirm availability and location of vehicle (and title) at the time of purchase.
  • Generate and maintain required documentation for all transactions (ex. auction bill of sale, gate release).
  • Work with manager to ensure a consistent and effective online customer experience, and appropriate transaction processing.
  • Visibly demonstrate safety commitment by following all safety and health procedures.
  • Perform other duties as assigned by management. The ideal candidate will possess the following:

Job Requirements:

  • High School Diploma or equivalent required.
  • 1 - 3 years Auction experience, or 2 - 4 years dealership/automotive experience required.
  • Bilingual: fluent in French and English both written and oral.**
  • Effective communication, negotiation, and organizational skills required.
  • Demonstrated success in planning and operations.
  • Proven experience in building relationships is required.
  • Advanced computer skills, including demonstrated use of Chrome/Explorer, mobile apps, and Microsoft Office products.
  • Ability to process information and make judgment decisions required.

Work conditions:

  • The selected candidate must be able to work shifts scheduled Monday through Friday 8am-5pm with the ability to work occasional Saturdays and Thursday evenings.
  • Amazing benefits: 5 weeks paid vacation per year; Generous Insurance plan (medical, dental, life, disability); RRSP contribution plan; Venngo Discount programs; and much more!
  • At Cox Automotive Canada, our employees are our greatest resource!

Job Types: Full-time, Permanent