Niagara Falls Tour Guide

See Sight Tours - Niagara Falls, ON (5 months ago)

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This position is perfect for:
Fresh out of school looking to gain experience in tourism

Anyone looking for a job where:
You are never stuck inside an office
Have freedom to work independently
Interact with people from all over the world
Working outside in the summer time

Position Information:
May – September/October
Must be able to work weekends and holidays
Work hours vary between 8am and 11pm
Fast paced environment
Detailed communication with other employees is an asset
$14.00 plus gratuities (Gratuities can range anywhere from $20-$200/day)
Must be comfortable driving a mini van while talking

About Us:
See Sight Tours provides guests with private and semi-private tours of Niagara Falls. Employees are to create an exciting and enjoyable experience for customers, by removing the stress of travel and taking care of all of the tickets, line-ups and also engaging in relevant conversation with regards to the sights.

Being an award-winning company, customer service is our #1 priority. We require all employees to be caring, helpful, and enjoy dealing with people on a daily basis.

Job Description:
Our tour guides must be able to lead multiple groups of visitors through points of historical, cultural or regional interests. They will be able to provide in-depth knowledge about destinations frequented by tourists, and vacationers from all around the world. Tour guides must be able to retain historical facts, dates and anecdotes, and then relay that information to visitors in an entertaining, and informative way. Guides should be able to drive while presenting commentary, as well as coordinate pre-arranged tour activities such as visits to local attractions, restaurants and shops throughout Niagara Falls.

Our tour guides will be trained on-the-job, but will also require a tour guide license mandated by the Niagara Parks Commission's office.

Duties and responsibilities of employees include but are not limited to:

Prepare vehicle prior to tour: Clean inside and out, fill gas tank, circle check
Check morning pick-ups and prepare best route
Complete pick-ups and contact dispatch to notify of problems and successful pick ups
Introduce yourself and each visitor in a professional and friendly manner and create relaxed environment for guests to enjoy
Narrate while driving between destinations, informing guests of all the sights and information about the area.
Take care of all ticket purchases and walk guests to and from vehicle/attractions
Make sure guests are aware of meeting point and time following attraction
Drop off guests at requited hotels/ agreed drop off location. Perform inside vehicle check to ensure no items have been forgotten
Return back to office and complete final document: type of tour, time, number of guests etc.

Qualifications include:
Some college or university education
Driving experience for 5+ years
Must have valid and clean driver's license abstract
Excellent communication and people skills
Ability to organize oneself and others
Honest, responsible and reliable
Ability to multitask
Ability to think on your feet and problem solve
Handle stress without appearing to be bothered
Previous knowledge of Niagara Falls is a bonus but not required
Multiple languages are also beneficial
Working cell phone
Teamwork skills