Bilingual Customer Service Advisor
WORK AT HOME Opportunity
This position provides customer service support and resolution of routine problems regarding our client’s products and services.
You would be assisting customers over the phone and through online chat support.
Perks of the Job:
Work from the comfort of your own home
Does this describe you?
You have a flair for customer service exhibited in your courteous telephone etiquette and phone presence.
You value your affinity for customers and your talent for listening.
You possess a sense of ownership for the total customer experience.
You’re able to assist BOTH English and French-speaking customers
What we are looking for:
Bilingual in English/French
High School Graduate or GED
Availability to work a schedule which may include varying shifts, weekends and/or holidays.
Self-management skills to work independently in a home office location.
Ability to thrive in a dynamic and evolving remote Team environment.
Make productive contributions and flourish within a Team where expertise is shared and feedback is supported.
What you bring:
Equipment specifics will be dependent upon the program assignment.
Internet Service - minimum of 10.0 Mbps download and 10.0 Mbps upload (no wireless or satellite connections)
A traditional, analog phone line (POTS line)
A separate, distraction-free workspace within your home designed to improve your productivity
Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.
Concentrix welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.