Are you an energetic, and career minded individual looking for an exciting opportunity for growth? Do you have experience prioritizing your workload in a busy environment with plenty of interruptions while keeping customers top of mind?
If so, SGI is the right place for you. If you are interested in beginning a career in the insurance industry, we’d like you to join our customer-focused Claims team to work as a temporary, full-time Clerk in North Battleford. Your attention to detail, accuracy, and customer service skills will allow you to excel in this role. This opportunity is expected to be a term of 3 months.
Typical Duties & Responsibilities:
Checks documents, policies, records, forms, applications and inventory for accuracy, reviews and corrects errors, verifies money amounts, and groups documents to be forwarded for processing and maintain associated records.
Inputs claim data and inquires on computer systems and codes policies, forms, invoices, and other documents.
Set up claim files for adjusters and process windshield/glass claims.
Process payments, issue receipts, reconcile cash, and may be required to make bank deposits.
Maintains standard file records and/or logs and may be required to search for and/or reviews file documents using manual and/or automated systems and may prepare related routine reports.
Provides information and answers questions based on departmental procedures.
Prepare reports by gathering, compiling and summarizing data from a variety of sources which require judgment in the selection of material and in the planning of the format.
Composes correspondence and memoranda from general instructions and/or based on knowledge of department regulations and/or procedures.
Performs messenger or delivery services within and/or outside corporate premises which may involve vehicle operation.
Provide technical advice and assign work to claims clerical staff.
Performs departmental receptionist functions: basic clerical tasks, preparing standard correspondence and form letters, reviewing departmental attendance records, operating office machines and equipment, providing front counter support, distributing mail, ordering standard office supplies, providing switchboard services
Knowledge & Skills:
Working level knowledge of filing i.e. basic organization, common methodology, filing/retrieving application, follow-up files, using filing tools, recognize different types of filing systems and accurately file additional entries into them.
Working level skill in telephone etiquette i.e. answering phones, communication, customers, handling the call, listening, professionalism, telephone personality, and terminology.
Working level knowledge of coding i.e. use simple codes accurately.
Working level skill in forms completion i.e. select facts from a block of information and correctly record them on a form.
Working level skill in reading comprehension i.e. understand written directions.
Working level skill at proofreading i.e. check names and numbers accurately; read, recognize, and mark corrections.
Working level knowledge of arithmetic computation, decimals, fractions, percentages, problem solving with arithmetic, ratio and proportion, and statistics and graphs.
Working level knowledge of computer fundamentals i.e. personal computer using corporate software for business requirements addressing but not limited to: file management, electronic mail, Windows, etc.
Skill to plan, review and follow-up to prioritize tasks of others. Planning must be done to handle deadlines, peak periods and/or unexpected situations.
Skill to verbally clarify, discuss or explain detailed and specialized information.
Skill to prepare written material based on a predetermined format, may include straight forward correspondence, memos, reports.
Annual Salary Range: $39,336 - $49,188
Apply prior to 11:59 p.m. on: Monday, July 8, 2019
To be considered for employment, it is mandatory to complete the Questionnaire found within the on-line application to identify additional details required for the screening and recruitment process, including location preference.