Hotel Manager - Arctic Co-operatives Limited | Cambridge Bay, NU

We are recruiting for a permanent (or open to 2 year contract) Hotel Manager of Arctic Islands Lodge Inns North located in Cambridge Bay, Nunavut. A preferred candidate would also possess Kitchen Management skills. Additional benefits such as health and dental coverage, pension, vacation, trips home and relocation assistance are also included.

Position: Hotel Manager

Reporting To: General Manager

Position Summary:

Reporting to the General Manager, the Hotel Manager is responsible for the daily supervision of the Hotel through financial records and reporting, hiring and training of staff, payroll administration, day-to-day business communication, marketing and promotion and other duties as assigned.

Duties and Responsibilities:

Although the General Manager is ultimately responsible, the Hotel Manager is responsible for the day to day operations of the Hotel. Supervision of the Hotel staff is required to ensure that guests experience a superior stay.

· Effectively organize and oversee all hotel duties including all filing (reservations, bookings, lease information, invoices, statements etc.), ordering adequate office supplies, preparing and sending customer invoices and basic office procedures;

· Supervise, provide direction, and evaluate staff for the hotel/food services;

· Supervise, train and assign duties and responsibilities to the Head Cleaner to ensure daily and monthly deadlines are met;

· Advise the General Manager of areas necessitating discipline;

· Advise the General Manager of staffing levels;

· Schedule staff ensuring that adequate staffing levels are maintained;

· Approve payroll, staff timesheets and submit them to the General Manager for processing;

· Co-ordinate maintenance and repairs to the facility per the General Manager’s guidelines;

· Order hotel and restaurant supplies and maintain adequate inventory levels with General Manager’s approval;

· Manage the reservation system;

· Send reservation information to the General Manager at least weekly but whenever a significant change occurs;

· Co-ordinate hotel van for guest pick up and departure; late arrivals may happen;

· Conduct monthly staff meetings to inform staff on new standards, etc.;

· Conduct daily inventories of convenience items;

· Conduct day end closing procedures and reconcile reports as necessary. Report all shortages or reconciliation issues with General Manager;

· Process all incoming and outgoing transfers, invoices and charges;

· Ensure optimal customer relations by responding effectively to customer requests;

· Ensure the accurate recording and organization of payroll records including timesheets, schedules and related payroll files and employee records;

· Schedule with the Head Cleaner staffing requirements based on occupancy;

· Prepare weekly revenue reports for General Manager;

· Perform other duties as required so as to ensure the effective operation of the co-operative;

And Other Duties as assigned:

The General Manager may assign other duties that fit the overall goals of the Co-op.

Qualifications:

· Proficient in application software – ideally Microsoft Office and POS;

· Ability to communicate effectively, verbally and in writing;

· Solid understanding of co-operative principles and philosophies;

· Strong organizational skills;

· Ability to supervise and motivate staff members;

Job Types: Full-time, Contract, Permanent

Salary: $75,000.00-$80,000.00 per year

Benefits:

Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
Vision care

Schedule:

Holidays
Monday to Friday
On call
Overtime
Weekends

Experience:

Hotel Management : 3 years (Required)

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