The Job: Senior Project Manager - SaaS
You will take charge of large implementation projects for enterprise customers as the project manager and primary driver of communication between the implementers and the customer. Our implementers are great at gathering requirements, building out the system, and demonstrating and training customers, but they appreciate having someone with more specialized skills to manage their projects, keep everyone informed and on track (including the customer) and ensure that milestones and deadlines are met on both sides.
We need your skills as an excellent communicator who can set appropriate expectations, keep everyone apprised of progress and action items, manage customer quotes and project plans, and assist in balancing workloads and ensuring that we meet our commitments. You also excel at dealing with the complexities associated with large enterprise customers, you can find the correct decision-makers and ensure they make the decisions needed to keep the project on track. You are proactive in looking for risks that might cause delays and finding ways to mitigate that risk or find alternate paths.
Manage large implementation projects for enterprise customers
Act as the primary contact between customer and implementers, communicating requirements and needs between the two
Be the main driver of the project, ensuring that milestones and deadlines are met
Mitigate conflict, identify and actively reduce risks that could cause delays, and actively provide solutions as needed
Provide updates to both customers and Agiloft implementers
Analyze requirements and internal workloads to ensure our commitments are met
Excellent written and verbal communication skills
Ability to be empathetic yet firm with challenging customers, and to be persistent in reminding both customers and implementers of outstanding action items
4-year college degree and at least six years of full-time work experience as a project manager working on software deployments for enterprise-level customers
Demonstrated success managing projects and relationships at a distance
Superior organizational skills
Good judgment and the capacity to independently evaluate situations and identify the optimum course of action
Initiative in seeking ways to contribute to the success of the company that go beyond a narrow definition of job responsibilities
Identifies problems early, proactively solicits solutions and escalates before problems become major
Ability to closely track and monitor finances to deliver project on or under budget; develop forecasted/monthly budgets for enterprise projects
Facilitates and provides effective communication between all project stakeholders. Deals comfortably with senior management and can present and converse with people in positions of authority.
Able to read and understand vendor contracts, perform due diligence and proof of concept exercises, manage vendor relationships after consulting with management
Certification as a Project Manager is a plus, but not required
Why Join Agiloft?
Agiloft is a leader in Contract Lifecyle Management, one of the fastest-growing areas of enterprise sales, with a TAM projected to climb from $2B to $7B in the next 5 years.
The Agiloft Contract and Commerce Lifecycle Platform has won over a dozen awards, including the Editor's Choice award from PC Mag, for the past four years in a row.
Agiloft has a highly differentiated value proposition which is uniquely appealing to enterprises: pre-built applications with a deeply configurable, no-code platform for integrated Business Process Management throughout an organization.
Agiloft is pioneering the applied use of Artificial Intelligence to enable next-generation business commerce at organizations ranging from mid-level enterprises to U.S. government agencies and Fortune 100 companies.
We guarantee our customers' success, and you too will be successful with Agiloft.
As the leader in the CCLM market, Agiloft is winning many Enterprise deals and looking to hire the best talent to meet this demand with a competitive compensation plan that rewards over-achievement.
Company Benefits and Perks
Competitive salary with incentive bonuses
Health and dental insurance
401k plan with company match
Equity in a profitable and fast-growing cloud software company
Generous vacation and flexible work schedules
Professional development and career growth opportunities
Awesome team members
Honesty | integrity and Respect | Accountability | Client focus | Continuous improvement
Agiloft is an Equal Employment Opportunity Employer.
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