Delivery Manager

Rogers Communications - Calgary, AB (12 months ago)

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At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

The Fiber Delivery Manager is overall accountable for delivery of high value programs

This role will have dedicated project resources (engineering & implementation) reporting indirectly (dotted line). The Delivery Manager role will have end-to-end accountability for assigned program and associated project delivery and directly managed external project lead resources.

The role is focused on program delivery, ensuring schedules and timelines are adhered to and project deliverables are met. The role will lead dedicated project resources to drive results and escalate issues to functional leads and management for action and resolution.

The role specializes in cable implementation programs (Civil Engineering & Construction), managing & leading productive project meetings, negotiating with project team members and tailoring communication for the appropriate audience (VP, Director, Management and stakeholders). Additionally, the Fiber delivery Manager will manage deliverables from 3rd party organizations including installation companies, municipalities, 3rd party asset owners and municipalities to build relationships, develop innovative strategies and drive results

Some key responsibilities are as follows:
Interface with Engineering and business owners for project requirements and scope.
Provide program leadership to teams consisting of internal and external contributors
Driving project resources to meet deliverables. Identifying gaps and areas for improvement & predictability.
Review schedules, identifying risks and managing project schedules to hit targets.
Review daily reports, drive action follow-ups and lead status reporting for management (RPATS, Meeting Minutes, Risk Registers).
Escalate to Primes & Management project roadblocks & process improvement opportunities
Ensure alignment with financial forecasting
Develop and manage end-to-end project plans and ensure on-time delivery.
Perform risk management and change management on projects
Build quality control and quality assurance into project plans effectively.
Support process improvement initiatives to reduce cycle time, improve inventory turnover
Ensure that lessons learned are captured comprehensively, acted on and communicated out for each project.


More than 5 years of progressive experience delivering large-scale fiber projects / programs
Experience managing multi-disciplinary teams in a matrix environment
Experience working with Canadian municipalities
Experience with fiber permitting
Track record of fiber deployment including fiber builds utilizing 3rd party structures
PMP Certification
Sig Sigma Green or Black Belt
Experience with project management tools
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: #700, 500 - 4 Ave Sw (056), Calgary, AB
Travel Requirements: Up to 25%
Posting Category/Function: Project Management & Engineering
Requisition ID: 170883

Together, we'll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

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