System Administrator

Natural Factors - Coquitlam, BC (30+ days ago)

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Under the direction of the Senior Manager, IT, this positon will conscientiously provide various IT services including tasks related to user support and/or administration, intermediate network administration and/or maintenance, Server administration, application testing, deployment and support, and various telephone system services. Also support users with technical needs for desktop/laptop computers and related peripherals such as tablets, network printers, smart phones, etc. As time permits works on various project tasks as assigned.
Cisco administration – switch, route, Identity Services Engine
Palo Alto Firewall Administration
Server administration - VMware, Windows and Linux
Active Directory Administration
Office 365 Administration
Microsoft System Centre Administration
Respond to System Alerts and Escalations
Provide IT support and assist with escalated IT Support incidents
Workstation deployments / support – Windows, OSX
Provide assistance with setup and training for mobile devices (phones, tablets and laptops)
Provide training and support of Microsoft Applications (Word, Excel, PowerPoint, Outlook, Project and Visio)
Draft knowledgebase / training documentation as requested
Install network and server hardware / software
Preventative maintenance tasks
File restoration tasks
Mentor junior staff
Identify process improvements and efficiencies
Identify tasks/functions for scripting / automation (PowerShell, Ansible or similar)
After hours support/maintenance and rotational on-call responsibility
Other duties/projects as assigned

Requirements

Technical
Cisco CCNA or equivalent experience
Cisco Identity Services Engine – strong preference
Microsoft MCSE or relevant MCSAs
Able to successfully troubleshoot and analyze technical problems
Able to gather information effectively and thoroughly assess problems with a view to resolution
Good knowledge of computers and related hardware and peripherals
Experience with Office 365 Administration and troubleshooting
Extensive experience installing and supporting Microsoft operating systems such as Windows 2008/2012/2016 and 7/8/10
An intermediate understanding of programs such as Microsoft Word, Excel, PowerPoint, Outlook, Visio and browser technologies
Working knowledge of scripting languages (PowerShell preferred)
ITIL preferred
Personal Attributes
Reliable and industrious
Positive attitude and excellent organization skills
Self-motivated, willing to learn quickly and continually
Able to work independently and prioritize tasks
A team player with an ability to work well with others
A sense of urgency, quick to respond to needs of users with emphasis on providing good customer service
Possess effective written and oral communication skills
Consciousness of network security and confidentiality

Company Overview

Factors Group of Nutritional Companies Inc. is a leading manufacturer of nutritional supplements and other health-building products. We are committed to enhance the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

Posting Details

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications; however, only those selected for an interview will be contacted. You can check the status of your application by logging in to your account. All the best!

Country

Canada

Province/State

British Columbia