We collaborate and innovate…
Our North American Supply Chain network brings technology and people together in innovative ways to deliver state–of–the–art products, services, and expertise. Our extensive portfolio of opportunities span from traditional inventory, fulfillment and delivery to specialized strategy, automation, engineering, analytics, leadership, and logistics. Our diverse network paired with a continued commitment to and investment in our people, process, platforms and the communities in which we live and serve are the foundation on which we build our bright future.
If you are interested in leveraging your talents to drive innovation, customer satisfaction, market growth, personal development and industry change in a dynamic team work environment-please explore the opportunities within our world class Supply Chain team!
We offer competitive wages along with a comprehensive benefits package including medical, dental, vision, vacation, sick pay, company RRSP/DPSP, work life balance (no weekend work), and much more.
Please note: This position is based out of 50 Washburn Dr, Kitchener, ON N2R 1S2
Deliver office supplies on assigned route to Staples customer accounts while meeting internal schedule and quality standards. Provide outstanding delivery service to customers and accept product returns as required. Mobile POD experience preferred but not required. Delivery vehicle and all necessary equipment provided by Staples.
Ensure preloaded truck is ready for delivery
Gather appropriate paperwork for deliveries
Deliver product as per customer requirements obtaining signatures and completing all required paperwork
Accept returns from customer, completing appropriate paperwork and return to warehouse
Update manifest with reason codes
Address and resolve customer feedback as appropriate. Inform supervisor of outstanding issues
Maintain cleanliness of vehicle
Perform pre-trip vehicle inspections and report any maintenance problems to supervisor
Engage in safe work practices
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, stoop, kneel, crouch, crawl, push/pull, or balance weight for extended periods of time. The employee must frequently lift, move, and/or carry up to a maximum of 32 kilograms by hand or may use dolly type equipment to deliver product to customers. Employee will regularly drive a delivery truck and must be able to enter and exit the truck throughout the day. Must be able to enter and/or scan product and customer information into a hand-held scanner (electronic clipboard).
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near mechanical equipment. Drive throughout assigned route in all kinds of weather and road conditions. The noise level in the work environment is usually moderate.
High School Diploma or GED required
1 - 3 years in a service-oriented position
Must be at least 21 years of age
Must have a valid driver’s license
Clean driver abstract with no “major moving violations” (as described in the employment application supplement and in accordance with applicable provincial law)
Ability to lift up to 32 kilograms, navigate and read a map
Ability to use mobile Proof of Delivery (POD) devices
Excellent customer service skills
Good communication skills, verbal and written
Must be a team player and able to work well with minimum supervision
Knowledge of safe work practices.
Demonstrated problem solving skills
Ability to work without supervision; organize and manage time
Ability to work in a warehouse environment in all types of weather
Ability to drive throughout assigned route in all kinds of weather and road conditions, safely
Ability to work safely within tight time constraints in a fast paced environment
Minimum 1-year of truck driving experience of a 16 ft. or longer straight
Ability to work flexible hours
Experience with hand truck /dolly type equipment preferred
Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.
Staples is an equal opportunity employer and an accommodation will be provided during the hiring process if requested.